The Worst Things to Put Down Your Drain (based on actual experience)
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About Us
James’ Plumbing & Heating has been solving Santa Fe’s plumbing, heating, and cooling needs for over 30 years.With 24/7 service and the best service technicians in town, it’s no wonder why we have some of the highest online reviews in the area! Call today to learn more.
get in touch
- 1159 Coriander Rd
Santa Fe NM 87507 - Phone: 505-473-7148
- [email protected]
Google Rating
4.9 
Sean McCoy
21:07 15 Oct 18
Busy plumbers, but they always get the job done on time. Very nice guys, very knowledgeable. You can tell they have been in the business for a long time.They have done a lot of work for us, and we trust them. That’s why we work with them exclusively.
Carrie Nichols
14:19 22 Oct 18
Awesome service. The plumber was friendly and helpful. They didnt charge an arm and leg either. I had another company out for the exact same service (clogged drain related to the toilets) 2 months ago and they charged me TRIPLE. I will be using this company for sure in the future.
Lee Romero
18:46 09 Oct 18
James plumbing is the most reliable plumbing company here in Santa fe. One call does it all. Always on time or earlier. Very friendly and very courteous. Highly recommend James Plumbing. Double 5 STAR.
Talia Lucero
23:12 08 Oct 18
I normally don’t put much reviews but being so impressed by James Plumbing I felt the need to do it. Being a business owner that I am I was quite satisfied with the customer service they provided as well as the knowledge they had to back that up. Knowledge is key in any business you own and they fixed the problem as needed. I’ve used some plumbers and they weren’t too sure what the problem was and I would end up spending more money in the end and it was quite frustrating. So i’d like to give a 5 star rating to James Plumbing! Good job!
Marsi Frey
15:45 15 Oct 18
We were having a problem with our heater in a cold snap and James Plumbing and Heating came to the rescue! Super friendly and reliable, he diagnosed the issue quickly and got the heater back pumping heat in no time flat!! Highly recommend
Jean Higgins
04:57 03 Nov 18
Five stars! James Plumbing is a wonderful, family-owned business that knows how to take the very best care of their customers! I recommend them for any project you need help with. James, Isaac and the whole team have incredible experience and always exceed my expectations!
John Q. Public
18:49 12 Nov 18
We called James and he came out the same day, sourced a water heater for us and installed the next business day. He and his son were both friendly and professional. In a town where it can be difficult to get things done in a timely manner, these guys really impressed us and we now have a "go to" plumbing company. Thanks guys!
Noah Starer
18:40 17 Nov 18
Quick, friendly, cleaned up after replacing a water heater on a Saturday morning. They were fast! Highly recommend.
GREGG CONGDON
03:50 08 Dec 18
When we returned to Santa Fe and looking forward to some relaxation after several weeks on the road,we arrived at our condo to discover our boiler had taken on a life of its own. It was shuddering and shakingas though about to give birth to an alien. In addition we had no heat nor hot water in December.We called our Home Insurance company and they were unable to find an HVAC Contractor in Santa Fe (which was hard to believe). James came to the rescue! The boiler was over 18 years old and previous attempts to revive it obviously hadn’t worked. Complicating matters were that the boiler was in the loft and weighed who knows how much. The operation took several days which included a floor winch to free the boiler from the loft. All through the ordeal James and crew made sure that nothing was damaged and cared for the condo as though it was his own!We can’t thank James and his crew for the help they provided and could not think of contracting anyoneelse.Gregg
george king
22:04 19 Dec 18
Fair prices, solid work, courteous people, fast scheduling - this is what you want when choosing a plumber. James and Issac got the jobs done quickly and correctly. I will call them again. Thanks guys!
Ann Palmer
23:06 20 Dec 18
Isaac and Mark installed a new heating system for us today. They arrived on time, were courteous and efficient. We have heat! I appreciate the great service and highly recommend them.
Stephanie West
19:55 24 Dec 18
Committed to their 24/7 motto, Isaac showed up to clear our restroom. It’s the day before Christmas and our guests were having to hold it. We appreciate those who are nice and affordable during the holidays.
Nel Hig
21:05 29 Dec 18
It seems hard to find a trustworthy, dependable and reasonably priced plumber in Santa Fe, but James Martinez and his company fit that bill. I had one plumbing crisis as winter began, to replace an aqua stat on my boiler, which James did within 24 hrs of me getting the part (and it didn't bother him that I purchased my own part). The second job was to repair some copper corrosion which he did cleanly and quickly. He had to come back the next day to bleed out more air from my boiler because I couldn't wait for it to sound normal again on its own. He was patient and incl his second visit as part of his first trip. He is very fair with his pricing. I've had other plumbers really take advantage of my plumbing situations. James doesn't. No plumber shows up right when they say they will, but James tries his best to do so. He likes to communicate via text. I appreciate his quick responses. I will hire James again because he cares and wants to make sure I'm "happy".
Mayah McGowan
15:58 31 Dec 18
Great experience working with them. I needed some pretty difficult work done and they got it done no problem. Very professional and friendly service, I would highly recommend them!
Mayah McGowan
20:09 02 Jan 19
Great experience working with them. I needed some pretty difficult work done and they got it done no problem. Very professional and friendly service, I would highly recommend them!
bgollub
19:56 03 Jan 19
I called James with a problem in my radiant heating system. At the time I called it was 55 degrees in my office. He was able to fit me in to his schedule the same day and replaced the defective circulating pump. I am very grateful for his prompt service. I would definitely recommend James to others.
Lori Hoy
14:37 16 Jan 19
These guys were great. I came home after Christmas and my heater was not working. I could not get TLC who I have a service contract with to come out for 2 days with the New Year holiday coming. I called James Plumbing and Heating and he was out in a few hours. He re-lit the pilot and cleaned some coils. The price was fair and I a warm house in a few hours instead of a few days. I would definitely recommend these guys.
Melissa Klar
18:42 22 Jan 19
These guys are the best! Honest and they get the job done! Unfortunately I have needed them for three main things and they handle everything smoothly. I wouldn’t call any other company than James Plumbing for these needs!!!
Andrew Resnick
18:43 31 Jan 19
James Plumbing had said they would come between 8-10. No show. I called and they sent someone else. They didn't know why the other person had been a no-show. The guy who came had a huge chip on his shoulder, perhaps because his plan for the day was disrupted. He was incredibly rude. When he gave his estimate and we asked for some explanation of the quote he said "take it or leave it." Then he said "You know what - I don't want to do this anyway. Find another plumber.
Kristina N
14:31 08 Feb 19
James and Isaac did excellent work, at a very reasonable price. They showed up when they said they would, called back quickly, and cleaned up after. Most important, when there was a weird problem with my appliance, James stuck with it until he fixed it. Outstanding service.
Marti M
01:46 16 Feb 19
I had a gas leak and Isaac came out within a half an hour to fix it. He was friendly and did realiable work that I trust. James’ Plumbing has done other work for my friends as well and they always provide excellent and prompt service. I definitely recommend this company if you need any plumbing work at all.
Jeremy
22:03 23 Feb 19
I recently had a leaking water heater. I called James plumbing. James and his crew were prompt, professional and efficient. They were honest and affordable. Definitely service you can trust! I will be recommending James plumbing to my friends and family.
Charlotte Schaaf
22:26 25 Feb 19
Isaac at James Plumbing and Heating fixed my kitchen/laundry drains in record time and even cleaned out a drainage problem in my bathroom sink pipe too. He was very polite and competent. I would recommend this company with no reservations. Thank you!
Ice Land
20:16 17 Mar 19
Very pleased that James Plumbing and Heating could fix 2 water heaters on a Sunday morning (!) for our patient tenants, who already endured a freak water back-up the day before. Thank you Issac! Will definitely be calling this plumber in the future.
josefina isaacson
22:04 08 Apr 19
James plumbing did an exceptional job for us and were by far the most reasonable and respectful of all the companies we contacted to give us estimates. They did not try to sell us on anything that wasn’t needed and we appreciated their honesty, integrity and reliability! Wonderful work and respectful employees.
Keith Bailey
22:56 12 Apr 19
James plumbing did a really great job. Isaac spent time and care making sure our sinks, faucets and RO drinking water system were upgraded to look and work better than we could have imagined. It is now a pleasure to look under our kitchen sink! Great job and I highly recommend!
David Brown
21:36 17 Apr 19
Isaac was on time, very efficient and helpful. He was recommended by another customer initially and I would not hesitate to further recommend his work and general friendly and helpful attitude.
Carlos caceres
22:33 19 Apr 19
This company is professional honest and reliable ! They are always on time and fair with cost and labor. Recommend for plumbing and heating big jobs or small ..
Zachary Currie
16:58 04 May 19
Isaac was a serious pro. I'm amazed by his professionalism, skill and efficiency. Never had such a good experience with home repairs. Honest and more affordable than TLC was. I'm a customer for life.
Ron Lucero
14:56 05 May 19
Outstanding service. 1. Timely: Arrived per agreed upon day and time.2. Efficient: Completed evaluation of problem and made necessary repairs quickly. 3. Reasonable price for work performed - Only charge you for parts and labor needed to complete work. No extra sales pitch for other work that other contractors do when they want more money.4. Professional - Can be trusted to be in your home.I will call them to do any plumbing, heating and cooling work I may need done in the future.
Gloria Sedillo
00:07 10 May 19
Excellent customer service, staff is very knowledgeable and friendly while still being professional and efficient. Prices are by far the best in town. Jame's plumbing comes highly recommended for their integrity, honesty, dependability, and most importantly their stellar work.
Donna Martinez
18:53 17 May 19
Isaac & Ray got here in the time slot they said they would & resolved my issue quickly & efficiently. I'll call James Plumbing for future plumbing issues. Thank you!
Andreas Daddio
15:21 02 Jun 19
We have utilized James Plumbing as one of our go-to companies for our property management business for many years. They have always been professional, timely and courteous to our tenants and owners. They are also very organized and responsive in their customer service and administrative tasks. I highly recommend them.
Kelsey Neal
21:29 08 Jun 19
We've used James Plumbing twice now to service our home. First off, each time they've had someone out to service the home within a day of us making the call. They are always friendly, efficient and willing to go the extra mile to make sure that things are in working order. They've always taken the time to break down the explanation of why things are not working as they should and each time they've given pointers on how take care of things around the house to help them last longer. They're far more personable than the bigger named companies we've used and I'm happy to have them to call upon.
Charles Booth
21:41 08 Jun 19
James Plumbing took our call late on a Friday; we were looking to get some work done before a hot weekend arrived and they managed to get us an appointment for Saturday morning, which was already above our expectation. There were no surprises in the bill, they were friendly and polite, and when a few issues we didn't know about were identified, the technician made a point to show us evidence and explain to it what its function was and what not repairing it would mean. It would be an easy decision to hire this company again.
Donna Shelley
05:44 22 Jun 19
James Plumbing is truly excellent. Isaac and his partner Cameron were both so courteous and polite. Made sure all my questions were answered. Replaced a water heater that had been set up very dangerously, took care of my swamp cooler set up and showed up when they said they would. Office staff very helpful as well. Also, they left my house clean and tidy after finishing their work. Knowledgeable and worked diligently.
Susan Hamlett
18:10 20 Jul 19
Isaac provided prompt, friendly service on Saturday! He had my sink unplugged in less than an hour. I highly recommend James’ Plumbing Service.
Dejuan Springer
00:33 24 Jul 19
What a wonderful company! Issac was extremely accommodating and thoroughly knowledgeable about the plumbing needs for my home! This highly affordable company will provide service not only to satisfy your request but provide assessments for ongoing problems free of charge! I thoroughly enjoy that they don’t mind traveling to Albuquerque.
Cynthia Hartling
22:59 26 Jul 19
James of James Plumbing and Heating rescued us from our previous two plumbers. His professionalism, knowledge and patience to solve and fix the most complicated matters was refreshing. We highly recommend his expertise to anyone who is in need of a reliable and resourceful plumber. Thank you!
James Scheihing
17:18 06 Aug 19
James did an outstanding job. He arrived at the scheduled time. He is a true professional, very knowledgeable and very efficient. James took the time to explain what was required for the job and then promptly proceeded to complete it. If 5-stars is your highest rating, James deserves a 10-star in Quality, Price, and Convenience
Sienna Latham
19:11 19 Aug 19
Super responsive, thorough, and friendly. We had a leaky bathtub tap and the problem was resolved pretty quickly even though our fixtures were original to the house and difficult to work with. We will definitely call James again when we remodel our bathroom, and for dealing with any future plumbing issues.
Gwen Wells
21:00 07 Sep 19
James and his team are consummate professionals. At one important point in our project, under time pressure, James and Isaac worked together with such incredible focus and efficiency that it was like watching a team of elite surgeons. Impeccable attention and customer service. These guys are amazing, and I enthusiastically recommend them.
Jon S Weaver
18:03 07 Oct 19
Isaac from James Plumbing did a terrific job! His inspection of my old radiant heating boiler included carbon monoxide testing, checking seals and gas flow, zones and more. I'll certainly call again.
Katie Douthit
00:35 11 Oct 19
James is very prompt fast and efficient. He replaced the blower motor on my furnace in one hour including going to the store to get the part. And all at a fair price
Judith Beatty
16:01 11 Oct 19
I thought one of my radiant heat zones had gone out and I called a half dozen plumbers to try to get someone right away. Like all of them, James was booked solid but he was kind enough to swing by my house to check. He spent about 15 minutes with me and said my radiant heat was working fine -- it was the thermostat that was the problem. There was no charge for his visit. He was courteous and thoughtful. I recommend him highly!
Dennis Carril
00:45 25 Oct 19
Excellent service and professional technician. Paul was timely, explained everything and got the job done quick and got the in-floor heat pump up an running. I would recommend them highly.
Judith Beatty
16:03 11 Oct 19
I thought one of my radiant heat zones had gone out and I called a half dozen plumbers to try to get someone right away. Like all of them, James was booked solid but he was kind enough to swing by my house to check. He spent about 15 minutes with me and said my radiant heat was working fine -- it was the thermostat that was the problem. There was no charge for his visit. He was courteous and thoughtful. I recommend him highly!
Shezad Malik
15:17 30 Oct 19
Great experience with James plumbing. James came at the appointed time, trouble shooting the radiant heat problem and fixing it with a minimal of fuss. Our previous plumber who installed the boiler and new valve had been MIA and not responsive to calls/emails etc. Would highly recommend!
judy brooks
17:08 04 Nov 19
James Plumbing is AWESOME!!! Issac and James both are sensational!!! Our heater wasn’t working and it was suppose to be 19 degrees at night in a couple of days. I called over 12 companies and no one seemed to care. James was extremely busy but squeezed us in at the last part of the day. He went above and beyond the call of duty. He sincerely cared when no other company did. He knew immediately what was wrong and fixed it. He was reasonably priced, efficient and courteous. While he was here I asked about an annual check up for our water heater and he scheduled it for us. Issac, Jame’s son, came back in a week to service the hot water heater. He was absolutely fantastic , professional, courteous and efficient. He explained everything to us in a way that made sense. We have shared James Plumbing information with our neighbors and the exceptional service we received. We not use any other company for our plumbing , heating and air. Thank you James and Issac for giving us the peace of mind that we haven’t had since moving here four years ago. You guys are the BEST!!!
Suzanne H-N
15:28 08 Nov 19
Quick response time! Amazing thorough completion of project, I am so happy with Isaac’s service and answering if my questions. Please utilize his services, you will not be disappointed. Jumping with joy!!! Suzanne
Suzanne H-N
17:34 08 Nov 19
Quick response time! Amazing thorough completion of plumbing project. I am so happy with Isaac’s service and answering of my questions. Please utilize his services, you will not be disappointed. Jumping with joy!!! Suzanne
Judith Beatty
16:03 11 Oct 19
I thought one of my radiant heat zones had gone out and I called a half dozen plumbers to try to get someone right away. Like all of them, James was booked solid but he was kind enough to swing by my house to check. He spent about 15 minutes with me and said my radiant heat was working fine -- it was the thermostat that was the problem. There was no charge for his visit. He was courteous and thoughtful. I recommend him highly!
Greg Chavez
01:00 15 Nov 19
As I live out of town and needed assistance addressing problems with the toilets in our father's Santa Fe Home, my brother and I selected James Plumbing based on the many positive reviews posted on Google reviews. We were not disappointed and were quite pleased with the outstanding service James Plumbing provided us. Our technician, Cameron, had an exceptionally positive attitude, kept us informed throughout the job, and effectively addressed all the issues he encountered during this job. This was no small task for a 60+ year old home where he had to find replacement toilets to fit plumbing specs from back in the day as well as aged plumbing. We would definitely recommend this company. We also thought the cost of the job was quite fair in light of the work performed.
Christie Green
22:18 20 Nov 19
James was responsive in returning my call, and persisted in finding a mutually agreeable time to work on my boiler. He didn't charge me for the first visit because he didn't need to do what I thought was required. He went beyond my original request and tested the boiler and water heater for carbon monoxide output and realized the levels were unsafe. He vowed to return to service everything to ensure my and my daughter's safety in the house. I have a busy schedule and am often unavailable to meet. James kept in touch consistently over multiple weeks and returned as promised to perform the repairs. He and his son also took care of a leaky bath tub faucet on-the-spot, without having to schedule for a future date. James and Isaac are polite, conscientious, capable and respectful. I highly recommend them.
Alita VanVliet
23:51 22 Nov 19
I had a sewer line back up at a new property I purchased and I was very pleased with the professional work done by Isaac Martinez of James Plumbing. He was able to clean out the pipe and determine the cause of the back up and was able to locate the portion of pipe that needs replacement to prevent further issues. He was not only very informative and explained the situation clearly, he also gave me a significant break on the charges. I will definitely use their services again.
Jessie Groothuis
17:18 28 Nov 19
James came out on a holiday to solve our plumbing issue. This is the first time we had worked with his company He is a very nice man and a great cup. He also took the time to look at some other plumbing issues even though it was a holiday. We would happily use his company again
Patrick Samora
05:01 07 Dec 19
Isaac was very nice, friendly, responsive, approachable, and professional. He took the time to explain our system and what needed to be done. He was able to fix our water heater and boiler the same day that we learned that they needed to be serviced. Their service charge was fair and much better than the quote we received from another company. We will be using them in the future.
Sam Mon
03:53 14 Dec 19
I found the whole process, from initial scheduling through getting my tankless water heater drained and cleaned, handled easily and professionally. Isaac worked with my schedule and carries great communication skills. He was extremely thorough with his work and questioned maintenance and follow ups I do regularly in order to give me the best advice possible. He also did a carbon monoxide inspections; which I greatly appreciated. Thank you and I will definitely use James Plumbing and Heating for my future needs.
Edward Chavez
21:00 24 Dec 19
This is a new review: Our main connection to the city sewer had a problem. Carlos from James Plumbing diagnosed the problem and showed me camera images as he found the sections of the pipe with problems. Carlos then coordinated the crews and permits to later complete this major job of replacing our main connection to the city sewer. This was a big project, Carlos kept us informed at each key step and the result was a very good job! Once again I highly recommend James Plumbing.----------------------------------------------------------------------------------------------------------Just before closing time (5pm) our sewer line backed up. My call to the front office was very friendly and courteous. A call for availability was sent to the techs and Isaac Martinez responded to the office within five minutes. He arrived promptly and had the sewer lines opened back up by several minutes after 6pm. Great service! I would highly recommend James Plumbing!
Edward Chavez
01:16 09 Jan 20
This is a new review: Our main connection to the city sewer had a problem. Carlos from James Plumbing diagnosed the problem and showed me camera images as he found the sections of the pipe with problems. Carlos then coordinated the crews and permits to later complete this major job of replacing our main connection to the city sewer. This was a big project, Carlos kept us informed at each key step and the result was a very good job! Once again I highly recommend James Plumbing.----------------------------------------------------------------------------------------------------------Just before closing time (5pm) our sewer line backed up. My call to the front office was very friendly and courteous. A call for availability was sent to the techs and Isaac Martinez responded to the office within five minutes. He arrived promptly and had the sewer lines opened back up by several minutes after 6pm. Great service! I would highly recommend James Plumbing!
FRANK SCHNEIDER
02:06 01 Feb 20
James Plumbing and Heating was the company that did both the rough and finish plumbing on my home as a new build a bit more than two years ago. They did a superlative job, both in quality and professionalism. I recently had them return to address an issue with my radiant (in-floor) heating system. They were extremely responsive, timely, and, once again, very knowledgeable in addressing the issue. I recommend them without reservation and will continue to employ their services.
FRANK SCHNEIDER
02:08 01 Feb 20
James Plumbing and Heating was the company that did both the rough and finish plumbing on my home as a new build a bit more than two years ago. They did a superlative job, both in quality and professionalism. I recently had them return to address an issue with my radiant (in-floor) heating system. They were extremely responsive, timely, and, once again, very knowledgeable in addressing the issue. I recommend them without reservation and will continue to employ their services.
Wayne Grant
17:45 03 Mar 20
Called James Plumbing andHeating late yesterday afternoon. They called right back and I booked an appointment for 2 plumbing problems I had. The appointment was for this morning and Mr. James was right on time. He knew EXACTLY what to do. He had to run out for parts which took less than 20 minutes. Great, fair price. Excellent service. Great company to work with.
Caitlin Brodsky
19:10 18 Mar 20
James is great. He responds quick and gets the job done following all necessary city and state codes. He makes sure to use quality products that are built to last. I will recommend him to all my friends and family. Quality but fair pricing.
Valerie Griego
03:30 20 Feb 20
Great service! They really know what they are doing and get the job done right! We highly recommend Jame’s Plumbing and Heating. Isaac and the team are very knowledgeable. Thank you
Alan Bowers
13:45 12 Apr 20
James Plumbing is honest, punctual, and friendly. Nonetheless they left us with a new Rinnai hot water heater that was not fully functional, cold showers after one minute. They made multiple house calls and involved the manufacturer all to no effect. They gave up. Another highly recommended Santa Fe plumber came out and saw the problem immediately installing a $60 valve. Hot water restored. Make of this what you will, I only report my experience and have been reluctant to do so. Sorry.
albert handell
19:18 14 Apr 20
To whom this may concern ...James Martinez owner of James plumbing came to my home to fix a leak for my aged steam heater boiler,,,,...He not only fixed the leak.... he upgraded the entire system as he found it needed he is a superb plumber as far as I am concerned he is the best, he is very conscienttious and dependable.....with a gentle demeanor... I recommend him completely.... He can do anything and do it well..You will not find a better plumber....believe me for I am 83 years of age...and I have seen plenty of plumbers,,.....A.H. Santa Fe
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