Plumbing Service Agreements
Keep Your Home Safe and Save Money
You’ve trusted us to keep the systems in your home running efficiently for over 30 years; now we make that service even more cost-effective with our Flat Rate Pricing and Planned Service Agreements.
Flat Rate Pricing
Flat Rate Pricing allows us to charge a fixed price for a job, so you will know the cost up-front, before any work is done. The old method of pricing a job was based on time and materials. With our new method, you will know the “bottom line” in advance. You won’t have to worry about “watching the clock,” because even if the job takes longer than you might have expected, it will not cost you a penny more! Flat Rate Pricing becomes, in essence, your price guarantee. So next time you need us, remember – we charge by the job, not by the hour, which saves you money!
Planned Service Agreements
Our Planned Service Agreements provide you with an opportunity to choose from a variety of services that suit your needs. Depending upon the type of plumbing system you have, we can help you decide on the plan that’s right for you. When you pay the one time contract fee, per year, you receive an annual inspection of your home’s equipment at no extra cost and a discount off our flat rate prices on any repairs you might need during that year.
If you would like to read the details and benefits you receive during a Service Agreement Appointment, give us a call!
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When to Contact an Emergency Plumber in Santa Fe, NM
What are the benefits of a Service Agreement Plan?
- Peace of Mind: Automatic period inspections of your water heater and fixtures keep them operating at peak efficiency. Potential problems can be spotted before they cause trouble.
- Competent Experts At Your Service: A competent, trained, dependable staff of experts looks after and “worries” about your plumbing system and its performance. We work with you to schedule your service calls when convenient.
- Preferred Treatment: A Service Agreement Plan increases your plumbing reliability, but should you need emergency service, the Plan entitles you to preferential treatment.
- Choice of Visits Per Year: You set the number of Service Agreement Plan calls per year. This will determine the cost of your Plan.
- Repairs: If repairs are needed, Service Agreement Plan customers are entitled to a discount. Customer approval is always sought before proceeding with any repairs.
- Price Protection: Your agreement price cannot be raised during the effective dates. Prices will not be raised for following renewal periods without notifying you. We charge by the job, not the hour, so you save money.
- Service You Can Trust: Our skilled experts know their business. Rely on them and our reputation to give you fast, dependable and fair service.
Need a Plumber for a Fix? Contact Us!
Matt - Santa Fe, NM 87507
I recently had the pleasure of experiencing Isaac's outstanding service from James Plumbing and Heating during a particularly challenging time. His arrival coincided with a personal tragedy, as our beloved dog had just passed away just minutes before. Isaac, aware of the situation, displayed remarkable sensitivity and professionalism. He respectfully offered to postpone the work, but I assured him we needed his service. proceed. The task at hand was to address issues a leaking water supply line and a furnace producing concerning noises. Isaac's approach to diagnosing and resolving the problems was nothing short of impressive. He displayed a level of expertise and understanding akin to an engineer or a doctor, quickly identifying the root causes within our complex system, which included two incoming water supplies, a furnace, water heater, and a hydronic baseboard heater system with its intricate network of valves, switches, and pumps. What set Isaac apart was not just his ability to fix the issues but also his methodical and thorough approach. He systematically replaced and repaired several components, always testing the system after each step. His attention to detail was evident when he noticed an unusual rise in pressure, leading him to identify and replace a faulty holding tank. His ability to explain the interconnected components of the system was educational, providing me with invaluable knowledge about my own home's infrastructure. Moreover, Isaac's commitment to safety was clear when he tested our furnace for carbon monoxide emissions before considering his job complete. This level of diligence and care is rare and deeply appreciated. In conclusion, Isaac's tact, poise, and technical proficiency are unparalleled. I received much more than just a repair service; it was a comprehensive clinic on home heating and plumbing systems. I wholeheartedly recommend Isaac and James Plumbing and Heating for their exceptional service and profound expertise.
Craftsmanship and customer service at the highest level.
Warren - Santa Fe, NM 87508
Isaac and Thomas did a complete boiler/water heater refit. Removing existing system and installing a combination boiler/domestic water heater. Their work met the highest level of professional craftsmanship and attention to detail. This included a complex piping arrangement to meet the needs of a large residence. These men take pride in their work. I strongly recommend James Plumbing for all of your plumbing heating and cooling needs. Simply superb!
David - Santa Fe, NM 87506
Used Isaac of James Plumbing for the second time. He is extremely professional and explains everything clearly, so you understand what he is doing. So glad to have him as my regular plumber.
Excellent Service. It looks so shiny and new!!! And clean And sooooo great!
Christine - Santa Fe, NM 87507
James plumbing was great!!! They worked on one of my rental properties which I included two buildings. A complicated job. They were wonderful and courteous to my tenants. Everybody happy there! On time , all the good!!
Blown away by the customer service
Kristen - Santa Fe, NM 87501
I got quotes from a few different companies for a tankless hot water heater. I ended up going with James’ Plumbing and Heating and I cannot rave enough about how professional the service was. The technicians were very prompt and wonderful workers. They cleaned up after they were done and were extremely courteous. Isaac in particular was so kind and went above and beyond to check the next day about how we were doing with our hot water heater. Could not recommend this experience enough. Will definitely be using this company for any future plumbing needs.
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