HVAC System Service Agreements

Maintenance of your Home Comfort System is critical to the long life and efficient operation of your system. This point is indisputable, so the real question becomes; is a preventative maintenance contract worth the money?

The answer is simple: If the only thing included in our Service Agreement was the cleaning of your Santa Fe air conditioner and your furnace, that service alone would justify the price of our annual agreement. The good news is, the agreement includes much more value, and is designed thru the inspection points below to maximize your system’s performance by cleaning, adjusting and verifying the peak operation of your system, and whenever possible to catch any potential future failures in your system before it happens.

If you are interested in scheduling commercial or residential service or just to learn more about what James Plumbing & Heating can do for you, please call our office at 505-473-7148 to make an appointment.

Benjamin Franklin said, “An ounce of prevention is worth a pound of cure”. We figure Ben would have enjoyed working at James Plumbing & Heating, because he could have watched his age old adage prove itself through the longer life and fewer repairs our regular maintenance customers enjoy. Since the inception of our Service Agreement, we have seen the emergency repairs necessary to our customers systems decrease significantly. The business idea was to smooth over the bumps in our service business, rather than have to work 24/7 to keep up when the weather went from mild to extreme each year. What used to be 10 and 12 hour days for our entire service staff during the early summer and winter months due to breakdowns has totally morphed into normal work days. The reason is clear. Our customers are enjoying fewer breakdowns, and longer equipment life due to proper maintenance!

Call now to learn more how our HVAC service agreements can help you save money!

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    Local Reviews

    James' Plumbing and Heating Rated 5.0 out of 5 stars based on 190 customer reviews

    Map of Santa Fe, NM 87507

    Unparalleled Service




    Review of James' Plumbing and Heating

    I recently had the pleasure of experiencing Isaac's outstanding service from James Plumbing and Heating during a particularly challenging time. His arrival coincided with a personal tragedy, as our beloved dog had just passed away just minutes before. Isaac, aware of the situation, displayed remarkable sensitivity and professionalism. He respectfully offered to postpone the work, but I assured him we needed his service. proceed. The task at hand was to address issues a leaking water supply line and a furnace producing concerning noises. Isaac's approach to diagnosing and resolving the problems was nothing short of impressive. He displayed a level of expertise and understanding akin to an engineer or a doctor, quickly identifying the root causes within our complex system, which included two incoming water supplies, a furnace, water heater, and a hydronic baseboard heater system with its intricate network of valves, switches, and pumps. What set Isaac apart was not just his ability to fix the issues but also his methodical and thorough approach. He systematically replaced and repaired several components, always testing the system after each step. His attention to detail was evident when he noticed an unusual rise in pressure, leading him to identify and replace a faulty holding tank. His ability to explain the interconnected components of the system was educational, providing me with invaluable knowledge about my own home's infrastructure. Moreover, Isaac's commitment to safety was clear when he tested our furnace for carbon monoxide emissions before considering his job complete. This level of diligence and care is rare and deeply appreciated. In conclusion, Isaac's tact, poise, and technical proficiency are unparalleled. I received much more than just a repair service; it was a comprehensive clinic on home heating and plumbing systems. I wholeheartedly recommend Isaac and James Plumbing and Heating for their exceptional service and profound expertise.

    Santa FeNM87507 35.67-105.9925

    Map of Santa Fe, NM 87508

    Craftsmanship and customer service at the highest level.




    Review of James' Plumbing and Heating

    Isaac and Thomas did a complete boiler/water heater refit. Removing existing system and installing a combination boiler/domestic water heater. Their work met the highest level of professional craftsmanship and attention to detail. This included a complex piping arrangement to meet the needs of a large residence. These men take pride in their work. I strongly recommend James Plumbing for all of your plumbing heating and cooling needs. Simply superb!

    Santa FeNM87508 35.5225-106.04

    Map of Santa Fe, NM 87506

    plumbing




    Review of James' Plumbing and Heating

    Used Isaac of James Plumbing for the second time. He is extremely professional and explains everything clearly, so you understand what he is doing. So glad to have him as my regular plumber.

    Santa FeNM87506 35.72-105.94

    Map of Santa Fe, NM 87507

    Excellent Service. It looks so shiny and new!!! And clean And sooooo great!




    Review of James' Plumbing and Heating

    James plumbing was great!!! They worked on one of my rental properties which I included two buildings. A complicated job. They were wonderful and courteous to my tenants. Everybody happy there! On time , all the good!!

    Santa FeNM87507 35.67-105.9925

    Map of Santa Fe, NM 87501

    Blown away by the customer service




    Review of James' Plumbing and Heating

    I got quotes from a few different companies for a tankless hot water heater. I ended up going with James’ Plumbing and Heating and I cannot rave enough about how professional the service was. The technicians were very prompt and wonderful workers. They cleaned up after they were done and were extremely courteous. Isaac in particular was so kind and went above and beyond to check the next day about how we were doing with our hot water heater. Could not recommend this experience enough. Will definitely be using this company for any future plumbing needs.

    Santa FeNM87501 35.6825-105.9725

    Map of Santa Fe, NM 87508

    New client




    Review of James' Plumbing and Heating

    Thomas provided extremely polite and friendly service. More importantly, perhaps, he was also extremely knowledgeable. He told me the last person that came had given me erroneous information. He took care of everything I talked with him about. He also told me the condition status on the evaporative cooler which helped me to decide what needs to be done to it and when I will address it. A wonderful experience! I will use James Plumbing & Heating again!

    Santa FeNM87508 35.5975-106.0125

    Map of Santa Fe, NM 87508

    Professional, knowledgeable, courteous!




    Review of James' Plumbing and Heating

    James’ Plumbing is reliable, knowledgeable, friendly, timely and communicative. They know what to do and they respond promptly to messages and calls. We thoroughly trust their team and have come to rely on their support and expertise. We also proudly refer them to friends, family and colleagues. Good work!

    Santa FeNM87508 35.51-106.0625

    Map of Santa Fe, NM 87501

    Excellent service and very timely. Issac took the time to consider the different options to take care of what I needed and did a great job and in time




    Review of James' Plumbing and Heating

    Santa FeNM87501 35.695-105.9325

    Map of Santa Fe, NM 87507

    Repaired my sink and did it roght




    Review of James' Plumbing and Heating

    Isaac is very clear and articulate with expectations of the job and quotes! His repair was an improvement to the function of my kitchen sink not just a patch job! They were here same day I called them! Highly recommend this company!

    Santa FeNM87507 35.645-106.0025

    Map of Santa Fe, NM 87505

    Exceeded expectations. Very professional




    Review of James' Plumbing and Heating

    Real person answer phone. Good communication with Dominic who fixed our clogged sewer. Very impressed with process

    Santa FeNM87505 35.6625-105.9225

    Top notch professional




    Review of James' Plumbing and Heating

    Isaac is a top notch professional plumber. He solves problems that we didn’t know how to fix.

    Santa FeNM87505 35.66-105.95

    Excellent Service !




    Review of James' Plumbing and Heating

    Helpful and knowledgeable .. thanks !

    Santa FeNM87508 35.4825-106.0975

    Excellent Service




    Review of James' Plumbing and Heating

    Isaac is a true professional and his work is exceptional!!!! Thank you for a great job!!!!

    Santa FeNM87505 35.66-105.9725

    Broken heating system repair




    Review of James' Plumbing and Heating

    Upon hearing of our need, he responded quickly, assessed the issue of thermostat non performance and fixed it. Throughout his communication to us was clear.

    Santa FeNM87507 35.67-105.9925

    Great service! Isaac amazing and professional. Thanks for fitting us in today!




    Review of James' Plumbing and Heating

    Santa FeNM87501 35.7225-105.8875

    Great Service




    Review of James' Plumbing and Heating

    Saw the problem and solved it.

    Santa FeNM87505 35.6875-105.955

    Great Service




    Review of James' Plumbing and Heating

    Isaac Martinez did a great job. He was courteous, explained the problem, and his process. He was helpful with information and did a great job. Thank you.

    Santa FeNM87507 35.63-106.04

    Management done right




    Review of James' Plumbing and Heating

    As a small business owner myself I understand that sometimes things don’t go as planned w jobs. For me, how a company handles those moments is everything and I can’t say enough about Isaac and how he resolved our issue. He was professional, understanding, calm and proficient. He helped right the issue himself. I admire this type of leadership and highly recommend James Plumbing for commercial needs. Thank you!

    Santa FeNM87505 35.6625-105.965

    Excellent Prompt Service




    Review of James' Plumbing and Heating

    James Plumbing & Heating was a real lifesaver for us on a Friday afternoon. My husband and I were engaged in numerous house projects when we noticed our boiler was out Friday morning. My husband attempted to re-light the pilot, but it wasn't staying lit. We tried several HVAC companies, all who were booked for weeks. James placed us on a waiting list, and shortly thereafter, Carlos came and replaced our thermocouple, promptly and professionally. We had never used James Plumbing & Heating before, but we certainly will in the future. Thank you so much!

    Santa FeNM87507 35.6725-105.9925

    Great experience with James Plumbing and Thomas Martinez




    Review of James' Plumbing and Heating

    Thank you for such prompt service. Thomas is a real asset to your company. He listened to my concerns, he fixed the problem, didn’t leave a mess, knew what he was doing, was professional and courteous all throughout. I asked him where he learned the trade and he said James plumbing helped with cost of education and provided training, which made me very pleased you invested in your employees. Thank you, I would not hesitate to use James Plumbing again, and will send my friends your way. Suzanne

    Santa FeNM87508 35.59-105.9925

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    Have a plumbing or HVAC issue?
    Call us now! (505) 473-7148

    About Us

    James Plumbing & Heating has been solving Santa Fe’s plumbing, heating, and cooling needs for over 30 years. With the best service technicians in town, it’s no wonder why we have some of the highest online reviews in the area! Call today to learn more.

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