Plumbing Service Agreements
Keep Your Home Safe and Save Money
You’ve trusted us to keep the systems in your home running efficiently for over 30 years; now we make that service even more cost-effective with our Flat Rate Pricing and Planned Service Agreements.
Flat Rate Pricing
Flat Rate Pricing allows us to charge a fixed price for a job, so you will know the cost up-front, before any work is done. The old method of pricing a job was based on time and materials. With our new method, you will know the “bottom line” in advance. You won’t have to worry about “watching the clock,” because even if the job takes longer than you might have expected, it will not cost you a penny more! Flat Rate Pricing becomes, in essence, your price guarantee. So next time you need us, remember – we charge by the job, not by the hour, which saves you money!
Planned Service Agreements
Our Planned Service Agreements provide you with an opportunity to choose from a variety of services that suit your needs. Depending upon the type of plumbing system you have, we can help you decide on the plan that’s right for you. When you pay the one time contract fee, per year, you receive an annual inspection of your home’s equipment at no extra cost and a discount off our flat rate prices on any repairs you might need during that year.
If you would like to read the details and benefits you receive during a Service Agreement Appointment, give us a call!
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When to Contact an Emergency Plumber in Santa Fe, NM
What are the benefits of a Service Agreement Plan?
- Peace of Mind: Automatic period inspections of your water heater and fixtures keep them operating at peak efficiency. Potential problems can be spotted before they cause trouble.
- Competent Experts At Your Service: A competent, trained, dependable staff of experts looks after and “worries” about your plumbing system and its performance. We work with you to schedule your service calls when convenient.
- Preferred Treatment: A Service Agreement Plan increases your plumbing reliability, but should you need emergency service, the Plan entitles you to preferential treatment.
- Choice of Visits Per Year: You set the number of Service Agreement Plan calls per year. This will determine the cost of your Plan.
- Repairs: If repairs are needed, Service Agreement Plan customers are entitled to a discount. Customer approval is always sought before proceeding with any repairs.
- Price Protection: Your agreement price cannot be raised during the effective dates. Prices will not be raised for following renewal periods without notifying you. We charge by the job, not the hour, so you save money.
- Service You Can Trust: Our skilled experts know their business. Rely on them and our reputation to give you fast, dependable and fair service.
Local Reviews
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Outstanding Service
Audrey - Lamy, NM
They called me back first thing in the morning after I left a non-emergency message late the night before. They fit me in same-day so that our family would have access to a shower for the long holiday weekend. Isaac also noticed that our hot water setting was way too high and adjusted the hot water heater accordingly for safety. James’ has done an emergency call for us on a weekend in the past. They are the best!
Great response time
Kimberly - Santa Fe, NM
We could not regulate our new combination boiler for our hot water and floor heating last fall. James came out and fixed the problem when the original contractor would not because they had already been paid. Recently the middle of May we did not have constant hot water. It took a couple of call backs but James stayed on it to determine the recent influx of moths had clogged the heat exchanger. Great service and certainly appreciate their follow through.
Quality Service
Larry - Santa Fe, NM
Knowledgeable and thoughtful. Isaac did a first class job. Highly recommended.
Great
Vernon - Santa Fe, NM
Excellent! Happy to give any reviews, testimonials you want.
Great Service
Jessie - Santa Fe, NM
Isaac and Carlos were very professional and to the point. Everything was very easy and fluid from making an appointment to getting everything done in a timely manner. They were both very caring and educated me on what needed to be done and how to prevent further problems. Great company, thank you !
Great
Arthur - Santa Fe, NM
Very nicely done , promptly with good explanations - will use you again
Expertise, reliability, courtesy
Alan - Santa Fe, NM
A stranger here in Santa Fe, I chose James Plumbing and Heating because of their web reviews. I was not misled. Their expertise is matched by their determination to get things right and to satisfy the needs of the customer. We were extremely well served by James senior and by the team of Isaac and Thomas.. One other thing that distinguishes this outfit, honesty, from top to bottom. We recommend them highly.
Awesome!😇
Lynn - Santa Fe, NM
Very professional, and reasonable.
Rick - Santa Fe, NM
Excellent service. Very helpful and prompt. Thank you.
James’ Plumbing &Heating
Wayne - Santa Fe, NM
Called late yesterday afternoon with 2 plumbing issues. Was called right back with an appointment for today. Mr. James was right on time, knew EXACTLY what to do. Great price, excellent service. Good company
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