Service Agreements

Plumbing Service Agreements

Keep Your Home Safe and Save Money

You’ve trusted us to keep the systems in your home running efficiently for over 30 years; now we make that service even more cost-effective with our Flat Rate Pricing and Planned Service Agreements.

Flat Rate Pricing

Flat Rate Pricing allows us to charge a fixed price for a job, so you will know the cost up-front, before any work is done. The old method of pricing a job was based on time and materials. With our new method, you will know the “bottom line” in advance. You won’t have to worry about “watching the clock,” because even if the job takes longer than you might have expected, it will not cost you a penny more! Flat Rate Pricing becomes, in essence, your price guarantee. So next time you need us, remember – we charge by the job, not by the hour, which saves you money!

Planned Service Agreements

Our Planned Service Agreements provide you with an opportunity to choose from a variety of services that suit your needs. Depending upon the type of plumbing system you have, we can help you decide on the plan that’s right for you. When you pay the one time contract fee, per year, you receive an annual inspection of your home’s equipment at no extra cost and a discount off our flat rate prices on any repairs you might need during that year.

If you would like to read the details and benefits you receive during a Service Agreement Appointment, give us a call!

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    What are the benefits of a Service Agreement Plan?

    • Peace of Mind: Automatic period inspections of your water heater and fixtures keep them operating at peak efficiency. Potential problems can be spotted before they cause trouble.
    • Competent Experts At Your Service: A competent, trained, dependable staff of experts looks after and “worries” about your plumbing system and its performance. We work with you to schedule your service calls when convenient.
    • Preferred Treatment: A Service Agreement Plan increases your plumbing reliability, but should you need emergency service, the Plan entitles you to preferential treatment.
    • Choice of Visits Per Year: You set the number of Service Agreement Plan calls per year. This will determine the cost of your Plan.
    • Repairs: If repairs are needed, Service Agreement Plan customers are entitled to a discount. Customer approval is always sought before proceeding with any repairs.
    • Price Protection: Your agreement price cannot be raised during the effective dates. Prices will not be raised for following renewal periods without notifying you. We charge by the job, not the hour, so you save money.
    • Service You Can Trust: Our skilled experts know their business. Rely on them and our reputation to give you fast, dependable and fair service.

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    Local Reviews

    James' Plumbing and Heating Rated 5.0 out of 5 stars based on 114 customer reviews

    Map of Santa Fe, NM

    Quick Service!




    Review of James' Plumbing and Heating

    Service was timely and efficient. Thomas was very knowledgeable.


    Map of Santa Fe, NM

    Great service all around




    Review of James' Plumbing and Heating

    Isaac and Thomas completed our job in a short amount of time and were very professional. At the completion of the job, Isaac troubleshooted an issue that could occur with our boiler. He even had the part on hand, and replaced the part, saving us another service call in the future. All in all, a great job by both Isaac and Thomas! We will definitely continue to use James Plumbing for our plumbing needs.


    Map of Santa Fe, NM

    Very Satisfied




    Review of James' Plumbing and Heating

    We made the switch to natural gas and decided to replace our water heater and boiler. James came out and gave me an informed opinion and a reasonable estimate. Isaac was the technician who did the work. He was also knowledgeable, friendly and reliable. They made quick work of the job and we're willing to answer any questions.


    Map of Santa Fe, NM

    Thrilled, at last!




    Review of James' Plumbing and Heating

    Today was my lucky day. After 10 years in Santa Fe, this was the first truly positive experience with a plumber/plumbing company! Isaac Martinez—to be more specific. I had an electrician install a light with an exhaust fan in my bathroom ceiling, but I needed a plumber to vent it through the roof. Before today, every plumber I had hired was a disappointment—from bad workmanship to poor attitude, overcharging and dishonesty, so I was dreading another nightmare. I held my breath and called the company with the best online reviews —James’ Plumbing. I left a message, expecting to never hear back, but the receptionist called me within 2 hours and scheduled me for the next day, between 12:00 and 2:00. I got a call from the plumber the next morning, saying that he’d had a cancellation and asking whether he could come sooner. He also asked about the job to be done so he could gage how long it would take. He showed up 45 minutes later, clean, polite, in Covid mask and work uniform and introduced himself as Isaac. He took a look at the bathroom, went to gather the necessary supplies and got straight to work. Isaac finished the job in about two hours. His work was neat with minimal plaster damage and the bathroom was left clean. He took me up on the roof to show me the vent—everything meticulously and professionally done. I was shocked and delighted. He handed me a detailed, printed invoice, which I paid with a check. He then emailed me a copy of the invoice. He also referred me to a plaster repairman—It’s my lucky day! I will definitely call James’ Plumbing again...and ask for Isaac Martinez!


    Map of Santa Fe, NM

    Wonderful service calk




    Review of James' Plumbing and Heating

    Isaac was courteous, informative, methodical, and fixed our issue!


    Map of Santa Fe, NM

    Great service. Knowledgeable. Professional




    Review of James' Plumbing and Heating

    Isaac did a great job diagnosing and resolving issues with out radiant heat. He was knowledgeable, professional and courteous.


    Map of Santa Fe, NM

    Great service: never overlooks details. Always available to describe problems and solutions.




    Review of James' Plumbing and Heating

    Very professional. highly recommended. returns calls promptly.


    Map of Santa Fe, NM

    5 Star Service




    Review of James' Plumbing and Heating

    If you want a lasting plumbing job done correctly the first time, then James’ Plumbing & Heating are the people to call! Not only was my problem fixed promptly, it was affordable and everything was explained to me in depth and all of my questions were thoroughly answered. Furthermore, the person who fixed my problem (Isaac) called later on in the day to ask if everything was working properly. That type of service is rare nowadays and highly appreciated. James’ Heating & Plumbing will be my go-to for all future plumbing/heating needs. Keep up the great work!


    Map of Santa Fe, NM

    Excellent service!




    Review of James' Plumbing and Heating

    Isaac came and fixed all of our issues, he was fast and did an excellent job! Reliable and friendly service, I will definitely recommend James plumbing and heating to friends and family!


    Map of Santa Fe, NM

    I highly recommend James Plumbing.




    Review of James' Plumbing and Heating


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    Have a plumbing or HVAC issue?
    Call us now! (505) 473-7148

    About Us

    James’ Plumbing & Heating has been solving Santa Fe’s plumbing, heating, and cooling needs for over 30 years. With 24/7 service and the best service technicians in town, it’s no wonder why we have some of the highest online reviews in the area! Call today to learn more.

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    4.9

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