Santa Fe Plumbing Service Agreements | James Plumbing & Heating

Plumbing Service Agreements

Keep Your Home Safe and Save Money

You’ve trusted us to keep the systems in your home running efficiently for over 30 years; now we make that service even more cost-effective with our Flat Rate Pricing and Planned Service Agreements.

Flat Rate Pricing

Flat Rate Pricing allows us to charge a fixed price for a job, so you will know the cost up-front, before any work is done. The old method of pricing a job was based on time and materials. With our new method, you will know the “bottom line” in advance. You won’t have to worry about “watching the clock,” because even if the job takes longer than you might have expected, it will not cost you a penny more! Flat Rate Pricing becomes, in essence, your price guarantee. So next time you need us, remember – we charge by the job, not by the hour, which saves you money!

Planned Service Agreements

Our Planned Service Agreements provide you with an opportunity to choose from a variety of services that suit your needs. Depending upon the type of plumbing system you have, we can help you decide on the plan that’s right for you. When you pay the one time contract fee, per year, you receive an annual inspection of your home’s equipment at no extra cost and a discount off our flat rate prices on any repairs you might need during that year.

If you would like to read the details and benefits you receive during a Service Agreement Appointment, give us a call!

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When to Contact an Emergency Plumber in Santa Fe, NM

What are the benefits of a Service Agreement Plan?

Peace of Mind: Automatic period inspections of your water heater and fixtures keep them operating at peak efficiency. Potential problems can be spotted before they cause trouble.
Competent Experts At Your Service: A competent, trained, dependable staff of experts looks after and “worries” about your plumbing system and its performance. We work with you to schedule your service calls when convenient.
Preferred Treatment: A Service Agreement Plan increases your plumbing reliability, but should you need emergency service, the Plan entitles you to preferential treatment.
Choice of Visits Per Year: You set the number of Service Agreement Plan calls per year. This will determine the cost of your Plan.
Repairs: If repairs are needed, Service Agreement Plan customers are entitled to a discount. Customer approval is always sought before proceeding with any repairs.
Price Protection: Your agreement price cannot be raised during the effective dates. Prices will not be raised for following renewal periods without notifying you. We charge by the job, not the hour, so you save money.
Service You Can Trust: Our skilled experts know their business. Rely on them and our reputation to give you fast, dependable and fair service.

Need a Plumber for a Fix? Contact Us!

Local Reviews

James' Plumbing and Heating Rated 5.0 out of 5 stars based on 54 customer reviews

Mobile Tools for Contractors and Service Professionals

Consistently great

Jeff - Santa Fe, NM
24 days ago

Review of James' Plumbing and Heating

James and Isaac are my go-to guys for anything/everything plumbing and AC related. Fast, professional and good guys. I appreciate knowing them.

Overall Experience 5 / 5

Quality

Price

Convenience

Great service

Lisa - Santa Fe, NM
24 days ago

Review of James' Plumbing and Heating

James plumbing is really great . Prompt efficient.. issac is awesome

Overall Experience 5 / 5

Quality

Price

Convenience

Great Service

Diane - Santa Fe, NM
52 days ago

Review of James' Plumbing and Heating

Review of James' Plumbing and Heating

Overall Experience 5 / 5

Quality

Price

Convenience

hot water heater

Peter - Santa Fe, NM
132 days ago

Review of James' Plumbing and Heating

Excellent service, great explanations, tremendous skill. showed up on time, just a great person to have work in my house (Isak). Peter Wilkinson

Overall Experience 5 / 5

Quality

Price

Convenience

Great Service

Debbie - Santa Fe, NM
133 days ago

Review of James' Plumbing and Heating

Communication & response is professional & friendly. Work done timely, very well & the friendly local feel was a great experience

Overall Experience 5 / 5

Quality

Price

Convenience

4 days ago

Isaac M.

Repair bathtub fixtures in Santa Fe

Replace swamp cooler in Santa Fe

Near Penstemon Ct, Santa Fe, NM 87508

31 days ago

Isaac M.

Replace swamp cooler in Santa Fe

Near A B Coriander Rd, Santa Fe, NM 87507

Sean McCoy

21:07 15 Oct 18

Busy plumbers, but they always get the job done on time. Very nice guys, very knowledgeable. You can tell they have been in the business for a long time.They have done a lot of work for us, and we trust them. That’s why we work with them exclusively.

Carrie Nichols

14:19 22 Oct 18

Awesome service. The plumber was friendly and helpful. They didnt charge an arm and leg either. I had another company out for the exact same service (clogged drain related to the toilets) 2 months ago and they charged me TRIPLE. I will be using this company for sure in the future.

Lee Romero

18:46 09 Oct 18

James plumbing is the most reliable plumbing company here in Santa fe. One call does it all. Always on time or earlier. Very friendly and very courteous. Highly recommend James Plumbing. Double 5 STAR.

Talia Lucero

23:12 08 Oct 18

I normally don’t put much reviews but being so impressed by James Plumbing I felt the need to do it. Being a business owner that I am I was quite satisfied with the customer service they provided as well as the knowledge they had to back that up. Knowledge is key in any business you own and they fixed the problem as needed. I’ve used some plumbers and they weren’t too sure what the problem was and I would end up spending more money in the end and it was quite frustrating. So i’d like to give a 5 star rating to James Plumbing! Good job!

Marsi Frey

15:45 15 Oct 18

We were having a problem with our heater in a cold snap and James Plumbing and Heating came to the rescue! Super friendly and reliable, he diagnosed the issue quickly and got the heater back pumping heat in no time flat!! Highly recommend

Jean Higgins

04:57 03 Nov 18

Five stars! James Plumbing is a wonderful, family-owned business that knows how to take the very best care of their customers! I recommend them for any project you need help with. James, Isaac and the whole team have incredible experience and always exceed my expectations!

John Q. Public

18:49 12 Nov 18

We called James and he came out the same day, sourced a water heater for us and installed the next business day. He and his son were both friendly and professional. In a town where it can be difficult to get things done in a timely manner, these guys really impressed us and we now have a "go to" plumbing company. Thanks guys!

Noah Starer

18:40 17 Nov 18

Quick, friendly, cleaned up after replacing a water heater on a Saturday morning. They were fast! Highly recommend.

GREGG CONGDON

03:50 08 Dec 18

When we returned to Santa Fe and looking forward to some relaxation after several weeks on the road,we arrived at our condo to discover our boiler had taken on a life of its own. It was shuddering and shakingas though about to give birth to an alien. In addition we had no heat nor hot water in December.We called our Home Insurance company and they were unable to find an HVAC Contractor in Santa Fe (which was hard to believe). James came to the rescue! The boiler was over 18 years old and previous attempts to revive it obviously hadn’t worked. Complicating matters were that the boiler was in the loft and weighed who knows how much. The operation took several days which included a floor winch to free the boiler from the loft. All through the ordeal James and crew made sure that nothing was damaged and cared for the condo as though it was his own!We can’t thank James and his crew for the help they provided and could not think of contracting anyoneelse.Gregg

george king

22:04 19 Dec 18

Fair prices, solid work, courteous people, fast scheduling - this is what you want when choosing a plumber. James and Issac got the jobs done quickly and correctly. I will call them again. Thanks guys!

Ann Palmer

23:06 20 Dec 18

Isaac and Mark installed a new heating system for us today. They arrived on time, were courteous and efficient. We have heat! I appreciate the great service and highly recommend them.

Stephanie West

19:55 24 Dec 18

Committed to their 24/7 motto, Isaac showed up to clear our restroom. It’s the day before Christmas and our guests were having to hold it. We appreciate those who are nice and affordable during the holidays.

Nel Hig

21:05 29 Dec 18

It seems hard to find a trustworthy, dependable and reasonably priced plumber in Santa Fe, but James Martinez and his company fit that bill. I had one plumbing crisis as winter began, to replace an aqua stat on my boiler, which James did within 24 hrs of me getting the part (and it didn't bother him that I purchased my own part). The second job was to repair some copper corrosion which he did cleanly and quickly. He had to come back the next day to bleed out more air from my boiler because I couldn't wait for it to sound normal again on its own. He was patient and incl his second visit as part of his first trip. He is very fair with his pricing. I've had other plumbers really take advantage of my plumbing situations. James doesn't. No plumber shows up right when they say they will, but James tries his best to do so. He likes to communicate via text. I appreciate his quick responses. I will hire James again because he cares and wants to make sure I'm "happy".

Mayah McGowan

15:58 31 Dec 18

Great experience working with them. I needed some pretty difficult work done and they got it done no problem. Very professional and friendly service, I would highly recommend them!

20:09 02 Jan 19

bgollub

19:56 03 Jan 19

I called James with a problem in my radiant heating system. At the time I called it was 55 degrees in my office. He was able to fit me in to his schedule the same day and replaced the defective circulating pump. I am very grateful for his prompt service. I would definitely recommend James to others.

Lori Hoy

14:37 16 Jan 19

These guys were great. I came home after Christmas and my heater was not working. I could not get TLC who I have a service contract with to come out for 2 days with the New Year holiday coming. I called James Plumbing and Heating and he was out in a few hours. He re-lit the pilot and cleaned some coils. The price was fair and I a warm house in a few hours instead of a few days. I would definitely recommend these guys.

Melissa Klar

18:42 22 Jan 19

These guys are the best! Honest and they get the job done! Unfortunately I have needed them for three main things and they handle everything smoothly. I wouldn’t call any other company than James Plumbing for these needs!!!

Andrew Resnick

18:43 31 Jan 19

James Plumbing had said they would come between 8-10. No show. I called and they sent someone else. They didn't know why the other person had been a no-show. The guy who came had a huge chip on his shoulder, perhaps because his plan for the day was disrupted. He was incredibly rude. When he gave his estimate and we asked for some explanation of the quote he said "take it or leave it." Then he said "You know what - I don't want to do this anyway. Find another plumber.

Kristina N

14:31 08 Feb 19

James and Isaac did excellent work, at a very reasonable price. They showed up when they said they would, called back quickly, and cleaned up after. Most important, when there was a weird problem with my appliance, James stuck with it until he fixed it. Outstanding service.

Marti M

01:46 16 Feb 19

I had a gas leak and Isaac came out within a half an hour to fix it. He was friendly and did realiable work that I trust. James’ Plumbing has done other work for my friends as well and they always provide excellent and prompt service. I definitely recommend this company if you need any plumbing work at all.

Jeremy

22:03 23 Feb 19

I recently had a leaking water heater. I called James plumbing. James and his crew were prompt, professional and efficient. They were honest and affordable. Definitely service you can trust! I will be recommending James plumbing to my friends and family.

Charlotte Schaaf

22:26 25 Feb 19

Isaac at James Plumbing and Heating fixed my kitchen/laundry drains in record time and even cleaned out a drainage problem in my bathroom sink pipe too. He was very polite and competent. I would recommend this company with no reservations. Thank you!

Ice Land

20:16 17 Mar 19

Very pleased that James Plumbing and Heating could fix 2 water heaters on a Sunday morning (!) for our patient tenants, who already endured a freak water back-up the day before. Thank you Issac! Will definitely be calling this plumber in the future.

josefina isaacson

22:04 08 Apr 19

James plumbing did an exceptional job for us and were by far the most reasonable and respectful of all the companies we contacted to give us estimates. They did not try to sell us on anything that wasn’t needed and we appreciated their honesty, integrity and reliability! Wonderful work and respectful employees.

Keith Bailey

22:56 12 Apr 19

James plumbing did a really great job. Isaac spent time and care making sure our sinks, faucets and RO drinking water system were upgraded to look and work better than we could have imagined. It is now a pleasure to look under our kitchen sink! Great job and I highly recommend!

David Brown

21:36 17 Apr 19

Isaac was on time, very efficient and helpful. He was recommended by another customer initially and I would not hesitate to further recommend his work and general friendly and helpful attitude.

Carlos caceres

22:33 19 Apr 19

This company is professional honest and reliable ! They are always on time and fair with cost and labor. Recommend for plumbing and heating big jobs or small ..

Zachary Currie

16:58 04 May 19

Isaac was a serious pro. I'm amazed by his professionalism, skill and efficiency. Never had such a good experience with home repairs. Honest and more affordable than TLC was. I'm a customer for life.

Ron Lucero

14:56 05 May 19

Outstanding service. 1. Timely: Arrived per agreed upon day and time.2. Efficient: Completed evaluation of problem and made necessary repairs quickly. 3. Reasonable price for work performed - Only charge you for parts and labor needed to complete work. No extra sales pitch for other work that other contractors do when they want more money.4. Professional - Can be trusted to be in your home.I will call them to do any plumbing, heating and cooling work I may need done in the future.

Gloria Sedillo

00:07 10 May 19

Excellent customer service, staff is very knowledgeable and friendly while still being professional and efficient. Prices are by far the best in town. Jame's plumbing comes highly recommended for their integrity, honesty, dependability, and most importantly their stellar work.

Donna Martinez

18:53 17 May 19

Isaac & Ray got here in the time slot they said they would & resolved my issue quickly & efficiently. I'll call James Plumbing for future plumbing issues. Thank you!

Andreas Daddio

15:21 02 Jun 19

We have utilized James Plumbing as one of our go-to companies for our property management business for many years. They have always been professional, timely and courteous to our tenants and owners. They are also very organized and responsive in their customer service and administrative tasks. I highly recommend them.

Kelsey Neal

21:29 08 Jun 19

We've used James Plumbing twice now to service our home. First off, each time they've had someone out to service the home within a day of us making the call. They are always friendly, efficient and willing to go the extra mile to make sure that things are in working order. They've always taken the time to break down the explanation of why things are not working as they should and each time they've given pointers on how take care of things around the house to help them last longer. They're far more personable than the bigger named companies we've used and I'm happy to have them to call upon.

Charles Booth

21:41 08 Jun 19

James Plumbing took our call late on a Friday; we were looking to get some work done before a hot weekend arrived and they managed to get us an appointment for Saturday morning, which was already above our expectation. There were no surprises in the bill, they were friendly and polite, and when a few issues we didn't know about were identified, the technician made a point to show us evidence and explain to it what its function was and what not repairing it would mean. It would be an easy decision to hire this company again.

Donna Shelley

05:44 22 Jun 19

James Plumbing is truly excellent. Isaac and his partner Cameron were both so courteous and polite. Made sure all my questions were answered. Replaced a water heater that had been set up very dangerously, took care of my swamp cooler set up and showed up when they said they would. Office staff very helpful as well. Also, they left my house clean and tidy after finishing their work. Knowledgeable and worked diligently.

Susan Hamlett

18:10 20 Jul 19

Isaac provided prompt, friendly service on Saturday! He had my sink unplugged in less than an hour. I highly recommend James’ Plumbing Service.

Dejuan Springer

00:33 24 Jul 19

What a wonderful company! Issac was extremely accommodating and thoroughly knowledgeable about the plumbing needs for my home! This highly affordable company will provide service not only to satisfy your request but provide assessments for ongoing problems free of charge! I thoroughly enjoy that they don’t mind traveling to Albuquerque.

Cynthia Hartling

22:59 26 Jul 19

James of James Plumbing and Heating rescued us from our previous two plumbers. His professionalism, knowledge and patience to solve and fix the most complicated matters was refreshing. We highly recommend his expertise to anyone who is in need of a reliable and resourceful plumber. Thank you!

James Scheihing

17:18 06 Aug 19

James did an outstanding job. He arrived at the scheduled time. He is a true professional, very knowledgeable and very efficient. James took the time to explain what was required for the job and then promptly proceeded to complete it. If 5-stars is your highest rating, James deserves a 10-star in Quality, Price, and Convenience

Sienna Latham

19:11 19 Aug 19

Super responsive, thorough, and friendly. We had a leaky bathtub tap and the problem was resolved pretty quickly even though our fixtures were original to the house and difficult to work with. We will definitely call James again when we remodel our bathroom, and for dealing with any future plumbing issues.

Call us today!

Service Agreements

Plumbing Service Agreements

Keep Your Home Safe and Save Money

Flat Rate Pricing

Planned Service Agreements

Request Service

Need a Plumber for a Fix? Contact Us!

When to Contact an Emergency Plumber in Santa Fe, NM

Need a Plumber for a Fix? Contact Us!

Local Reviews

Consistently great

Jeff - Santa Fe, NM 24 days ago

Great service

Lisa - Santa Fe, NM 24 days ago

Great Service

Diane - Santa Fe, NM 52 days ago

Fast, Awesome and Quality Service!!

Don Davis - Santa Fe, NM 77 days ago

David Murchison

David - Santa Fe, NM 91 days ago

Prompt efficient proficient and thorough

David - Santa Fe, NM 106 days ago

Awesome!

Annie - Santa Fe, NM 107 days ago

Great company ..

Carlos - Santa Fe, NM 125 days ago

hot water heater

Peter - Santa Fe, NM 132 days ago

Great Service

Debbie - Santa Fe, NM 133 days ago

Isaac M.

James M.

Isaac M.

Isaac M.

Isaac M.

James M.

Isaac M.

Isaac M.

Isaac M.

Isaac M.

Have a plumbing or HVAC issue? Call us now! (505) 473-7148

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Jeff - Santa Fe, NM
24 days ago

Lisa - Santa Fe, NM
24 days ago

Diane - Santa Fe, NM
52 days ago

Don Davis - Santa Fe, NM
77 days ago

David - Santa Fe, NM
91 days ago

David - Santa Fe, NM
106 days ago

Annie - Santa Fe, NM
107 days ago

Carlos - Santa Fe, NM
125 days ago

Peter - Santa Fe, NM
132 days ago

Debbie - Santa Fe, NM
133 days ago

Have a plumbing or HVAC issue?
Call us now! (505) 473-7148