Service Agreements

Plumbing Service Agreements

Keep Your Home Safe and Save Money

You’ve trusted us to keep the systems in your home running efficiently for over 30 years; now we make that service even more cost-effective with our Flat Rate Pricing and Planned Service Agreements.

Flat Rate Pricing

Flat Rate Pricing allows us to charge a fixed price for a job, so you will know the cost up-front, before any work is done. The old method of pricing a job was based on time and materials. With our new method, you will know the “bottom line” in advance. You won’t have to worry about “watching the clock,” because even if the job takes longer than you might have expected, it will not cost you a penny more! Flat Rate Pricing becomes, in essence, your price guarantee. So next time you need us, remember – we charge by the job, not by the hour, which saves you money!

Planned Service Agreements

Our Planned Service Agreements provide you with an opportunity to choose from a variety of services that suit your needs. Depending upon the type of plumbing system you have, we can help you decide on the plan that’s right for you. When you pay the one time contract fee, per year, you receive an annual inspection of your home’s equipment at no extra cost and a discount off our flat rate prices on any repairs you might need during that year.

If you would like to read the details and benefits you receive during a Service Agreement Appointment, give us a call!

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When to Contact an Emergency Plumber in Santa Fe, NM

What are the benefits of a Service Agreement Plan?

  • Peace of Mind: Automatic period inspections of your water heater and fixtures keep them operating at peak efficiency. Potential problems can be spotted before they cause trouble.
  • Competent Experts At Your Service: A competent, trained, dependable staff of experts looks after and “worries” about your plumbing system and its performance. We work with you to schedule your service calls when convenient.
  • Preferred Treatment: A Service Agreement Plan increases your plumbing reliability, but should you need emergency service, the Plan entitles you to preferential treatment.
  • Choice of Visits Per Year: You set the number of Service Agreement Plan calls per year. This will determine the cost of your Plan.
  • Repairs: If repairs are needed, Service Agreement Plan customers are entitled to a discount. Customer approval is always sought before proceeding with any repairs.
  • Price Protection: Your agreement price cannot be raised during the effective dates. Prices will not be raised for following renewal periods without notifying you. We charge by the job, not the hour, so you save money.
  • Service You Can Trust: Our skilled experts know their business. Rely on them and our reputation to give you fast, dependable and fair service.

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Local Reviews

James' Plumbing and Heating Rated 5.0 out of 5 stars based on 97 customer reviews

Map of Santa Fe, NM

GREAT!




Review of James' Plumbing and Heating

James Plumbing is awesome! They have handled remodels & repairs for us over the years - always helpful with a smile & they get the job done!


Map of Santa Fe, NM

Prompt, courteous, and helpful service at a reasonable price.




Review of James' Plumbing and Heating

For the third time, I am impressed with your employees. They were on-time, quickly understood my problem and almost immediately discovered that my problem wasn't as bad as I thought. They were courteous with me, explained everything as they researched the problem, and went the extra mile by offering assistance with any other plumbing problems I might have. I feel a big relief that they were able to help me. I think they were terrific.


Map of Santa Fe, NM

Professional and Courteous




Review of James' Plumbing and Heating

It's been a long time since I have experienced such professional, courteous service. Thank you!


Map of Santa Fe, NM

Great Plumber.




Review of James' Plumbing and Heating

Corrected all my last plumbers mistakes and installed a new boiler at a fair price that was lower than the competition.


Map of Santa Fe, NM

Great




Review of James' Plumbing and Heating

Very professional, thank you.


Map of Santa Fe, NM

Water heater/whole house filter




Review of James' Plumbing and Heating


Map of Santa Fe, NM

Problems Solved




Review of James' Plumbing and Heating

Very knowledgeable! Leak fixed, Valve repaired, Gave me good info on why my main water shut off was slow to react.


Map of Santa Fe, NM

Excellent Quality and Value




Review of James' Plumbing and Heating

James' Plumbing replaced our old furnace, added an air conditioner, and installed a new water heater. Over a period of 3 days, James, himself, came by several times per day to get the work started and to check on the progress. He discovered several deficiencies in our old system and corrected them immediately. His employees were all respectful, wore masks, and always left the area clean. I recommend James' Plumbing highly.


Map of Lamy, NM

Outstanding Service




Review of James' Plumbing and Heating

They called me back first thing in the morning after I left a non-emergency message late the night before. They fit me in same-day so that our family would have access to a shower for the long holiday weekend. Isaac also noticed that our hot water setting was way too high and adjusted the hot water heater accordingly for safety. James’ has done an emergency call for us on a weekend in the past. They are the best!


Map of Santa Fe, NM

Great response time




Review of James' Plumbing and Heating

We could not regulate our new combination boiler for our hot water and floor heating last fall. James came out and fixed the problem when the original contractor would not because they had already been paid. Recently the middle of May we did not have constant hot water. It took a couple of call backs but James stayed on it to determine the recent influx of moths had clogged the heat exchanger. Great service and certainly appreciate their follow through.


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Have a plumbing or HVAC issue?
Call us now! (505) 473-7148

About Us

James’ Plumbing & Heating has been solving Santa Fe’s plumbing, heating, and cooling needs for over 30 years.With 24/7 service and the best service technicians in town, it’s no wonder why we have some of the highest online reviews in the area! Call today to learn more.

Google Rating
4.9

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