Reviews
Local Reviews
Broken heating system repair
Dan - Santa Fe, NM 87507
Upon hearing of our need, he responded quickly, assessed the issue of thermostat non performance and fixed it. Throughout his communication to us was clear.
Great service! Isaac amazing and professional. Thanks for fitting us in today!
Donalee - Santa Fe, NM 87501
Great Service
Doug - Santa Fe, NM 87505
Saw the problem and solved it.
Great Service
Andrea - Santa Fe, NM 87507
Isaac Martinez did a great job. He was courteous, explained the problem, and his process. He was helpful with information and did a great job. Thank you.
Management done right
Piper - Santa Fe, NM 87505
As a small business owner myself I understand that sometimes things don’t go as planned w jobs. For me, how a company handles those moments is everything and I can’t say enough about Isaac and how he resolved our issue. He was professional, understanding, calm and proficient. He helped right the issue himself. I admire this type of leadership and highly recommend James Plumbing for commercial needs. Thank you!
Excellent Prompt Service
Mindy - Santa Fe, NM 87507
James Plumbing & Heating was a real lifesaver for us on a Friday afternoon. My husband and I were engaged in numerous house projects when we noticed our boiler was out Friday morning. My husband attempted to re-light the pilot, but it wasn't staying lit. We tried several HVAC companies, all who were booked for weeks. James placed us on a waiting list, and shortly thereafter, Carlos came and replaced our thermocouple, promptly and professionally. We had never used James Plumbing & Heating before, but we certainly will in the future. Thank you so much!
Great experience with James Plumbing and Thomas Martinez
Susann - Santa Fe, NM 87508
Thank you for such prompt service. Thomas is a real asset to your company. He listened to my concerns, he fixed the problem, didn’t leave a mess, knew what he was doing, was professional and courteous all throughout. I asked him where he learned the trade and he said James plumbing helped with cost of education and provided training, which made me very pleased you invested in your employees. Thank you, I would not hesitate to use James Plumbing again, and will send my friends your way. Suzanne
Extremely committed to customer service and getting the job done!
Victoria - Santa Fe, NM 87507
Having my hot water heater break during a cold snap, and then finding out it was leaking water everywhere was a nightmare. But James and Isaac worked super hard to fix the problem and ended up installing a much quieter and simpler option!
Great explanations, honest, good service
Susaneverett - Santa Fe, NM 87505
Dominic explained everything thoroughly, answered all my questions, and considered some money-saving strategies to lower the cost. Good service and I enjoyed working with him.
Great service. Excellent communication.
Jennifervellinga - Lamy, NM 87540
The guys did a great job. From the initial communication all the way to the end of the job, Isaac, Thomas and Dominic were great. Dominic in particular was there for us the whole time and was outstanding.
Top notch service
Gisele - Santa Fe, NM 87505
Isaac and Thomas were great as always!!!
Swamp cooler and leak repair
Giselejacobs - Santa Fe, NM 87505
Five star service!!!
Great service. Very responsive.
Jenny - Santa Fe, NM 87501
Serviceman came on time and was very helpful and thorough. We will use James Plumbing again!
Outstanding service
Linda - Santa Fe, NM 87507
The technician was knowledgeable and explained everything!
Great service
Hugh - Santa Fe, NM 87505
Great Service always
Daniel - Santa Fe, NM 87505
Prompt service and very helpful and friendly
Darrel - Santa Fe, NM 87508
Isaac was professional and knowledgeable. He was prompt and fixed my water leak in the wall. In addition to fixing the leak he helped me understand several other plumbing issue we were having. He was very willing to go the extra mile to answer all my questions. I will use James' plumbing for all my plumbing needs in the future.
Good Service
Peter - Santa Fe, NM 87507
Dominic was quick and detailed on what he did. He was friendly and personable. However the price of $677 for 45 minutes of work (arrived at 8:15 left before 9) is a bit high in my mind.
Excellent Service
Bren - Santa Fe, NM 87505
Prompt, efficient, knowledgeable. Highly recommend!
Excelent service;
Bill - Santa Fe, NM 87501
Failed heat tape on water line to mobile home. Frozen pipes, cold and muddy working conditions.James Plumbing responded to my email request within hours and had a technician there next day. He had it repaired with in a couple of hours! Very reasonable price including new heat tape.