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Local Reviews

James' Plumbing and Heating Rated 5.0 out of 5 stars based on 114 customer reviews

Map of Santa Fe, NM

Quick Service!




Review of James' Plumbing and Heating

Service was timely and efficient. Thomas was very knowledgeable.


Map of Santa Fe, NM

Great service all around




Review of James' Plumbing and Heating

Isaac and Thomas completed our job in a short amount of time and were very professional. At the completion of the job, Isaac troubleshooted an issue that could occur with our boiler. He even had the part on hand, and replaced the part, saving us another service call in the future. All in all, a great job by both Isaac and Thomas! We will definitely continue to use James Plumbing for our plumbing needs.


Map of Santa Fe, NM

Very Satisfied




Review of James' Plumbing and Heating

We made the switch to natural gas and decided to replace our water heater and boiler. James came out and gave me an informed opinion and a reasonable estimate. Isaac was the technician who did the work. He was also knowledgeable, friendly and reliable. They made quick work of the job and we're willing to answer any questions.


Map of Santa Fe, NM

Thrilled, at last!




Review of James' Plumbing and Heating

Today was my lucky day. After 10 years in Santa Fe, this was the first truly positive experience with a plumber/plumbing company! Isaac Martinez—to be more specific. I had an electrician install a light with an exhaust fan in my bathroom ceiling, but I needed a plumber to vent it through the roof. Before today, every plumber I had hired was a disappointment—from bad workmanship to poor attitude, overcharging and dishonesty, so I was dreading another nightmare. I held my breath and called the company with the best online reviews —James’ Plumbing. I left a message, expecting to never hear back, but the receptionist called me within 2 hours and scheduled me for the next day, between 12:00 and 2:00. I got a call from the plumber the next morning, saying that he’d had a cancellation and asking whether he could come sooner. He also asked about the job to be done so he could gage how long it would take. He showed up 45 minutes later, clean, polite, in Covid mask and work uniform and introduced himself as Isaac. He took a look at the bathroom, went to gather the necessary supplies and got straight to work. Isaac finished the job in about two hours. His work was neat with minimal plaster damage and the bathroom was left clean. He took me up on the roof to show me the vent—everything meticulously and professionally done. I was shocked and delighted. He handed me a detailed, printed invoice, which I paid with a check. He then emailed me a copy of the invoice. He also referred me to a plaster repairman—It’s my lucky day! I will definitely call James’ Plumbing again...and ask for Isaac Martinez!


Map of Santa Fe, NM

Wonderful service calk




Review of James' Plumbing and Heating

Isaac was courteous, informative, methodical, and fixed our issue!


Map of Santa Fe, NM

Great service. Knowledgeable. Professional




Review of James' Plumbing and Heating

Isaac did a great job diagnosing and resolving issues with out radiant heat. He was knowledgeable, professional and courteous.


Map of Santa Fe, NM

Great service: never overlooks details. Always available to describe problems and solutions.




Review of James' Plumbing and Heating

Very professional. highly recommended. returns calls promptly.


Map of Santa Fe, NM

5 Star Service




Review of James' Plumbing and Heating

If you want a lasting plumbing job done correctly the first time, then James’ Plumbing & Heating are the people to call! Not only was my problem fixed promptly, it was affordable and everything was explained to me in depth and all of my questions were thoroughly answered. Furthermore, the person who fixed my problem (Isaac) called later on in the day to ask if everything was working properly. That type of service is rare nowadays and highly appreciated. James’ Heating & Plumbing will be my go-to for all future plumbing/heating needs. Keep up the great work!


Map of Santa Fe, NM

Excellent service!




Review of James' Plumbing and Heating

Isaac came and fixed all of our issues, he was fast and did an excellent job! Reliable and friendly service, I will definitely recommend James plumbing and heating to friends and family!


Map of Santa Fe, NM

I highly recommend James Plumbing.




Review of James' Plumbing and Heating


Excellent




Review of James' Plumbing and Heating

Thomas showed up on time and rapidly worked to solve our blockage problem


Very happy with Isaac who came out to fix our plumbing issues.




Review of James' Plumbing and Heating

This experience left us very pleased with every aspect of having Isaac with James’ Plumbing come take care of our plumbing problem.


Good job!




Review of James' Plumbing and Heating

The guys appraised the situation and promptly fixed my bad pump. He showed me exactly what he did. Polite and efficient!!


Fantastic Service - Emergency Situation




Review of James' Plumbing and Heating

First large snow .. Woke up with trouble with heating home... next few days 6-10 in expected.. Called, not expecting help.. but James Plbg and Htg came within the hour. I was a new customer... and couldn’t believe it. So grateful of their prompt SAT. service.. and professionalism. We have HEAT!!.(Weather 28 degrees and dropping). Thank you again Issac !


Prompt service




Review of James' Plumbing and Heating


Outstanding Service!




Review of James' Plumbing and Heating


Everything Outstanding




Review of James' Plumbing and Heating

Thomas was great.


GREAT!




Review of James' Plumbing and Heating

James Plumbing is awesome! They have handled remodels & repairs for us over the years - always helpful with a smile & they get the job done!


Prompt, courteous, and helpful service at a reasonable price.




Review of James' Plumbing and Heating

For the third time, I am impressed with your employees. They were on-time, quickly understood my problem and almost immediately discovered that my problem wasn't as bad as I thought. They were courteous with me, explained everything as they researched the problem, and went the extra mile by offering assistance with any other plumbing problems I might have. I feel a big relief that they were able to help me. I think they were terrific.


Professional and Courteous




Review of James' Plumbing and Heating

It's been a long time since I have experienced such professional, courteous service. Thank you!

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    About Us

    James’ Plumbing & Heating has been solving Santa Fe’s plumbing, heating, and cooling needs for over 30 years. With 24/7 service and the best service technicians in town, it’s no wonder why we have some of the highest online reviews in the area! Call today to learn more.

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    4.9

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