Reviews
Local Reviews
New client
Allison - Santa Fe, NM 87508
Thomas provided extremely polite and friendly service. More importantly, perhaps, he was also extremely knowledgeable. He told me the last person that came had given me erroneous information. He took care of everything I talked with him about. He also told me the condition status on the evaporative cooler which helped me to decide what needs to be done to it and when I will address it. A wonderful experience! I will use James Plumbing & Heating again!
Professional, knowledgeable, courteous!
Paul B. - Santa Fe, NM 87508
James’ Plumbing is reliable, knowledgeable, friendly, timely and communicative. They know what to do and they respond promptly to messages and calls. We thoroughly trust their team and have come to rely on their support and expertise. We also proudly refer them to friends, family and colleagues. Good work!
Excellent service and very timely. Issac took the time to consider the different options to take care of what I needed and did a great job and in time
Joe - Santa Fe, NM 87501
Repaired my sink and did it roght
Kurtis - Santa Fe, NM 87507
Isaac is very clear and articulate with expectations of the job and quotes! His repair was an improvement to the function of my kitchen sink not just a patch job! They were here same day I called them! Highly recommend this company!
Exceeded expectations. Very professional
David - Santa Fe, NM 87505
Real person answer phone. Good communication with Dominic who fixed our clogged sewer. Very impressed with process
Top notch professional
Greg - Santa Fe, NM 87505
Isaac is a top notch professional plumber. He solves problems that we didn’t know how to fix.
Excellent Service !
Bryanbrames - Santa Fe, NM 87508
Helpful and knowledgeable .. thanks !
Excellent Service
Liz - Santa Fe, NM 87505
Isaac is a true professional and his work is exceptional!!!! Thank you for a great job!!!!
Broken heating system repair
Dan - Santa Fe, NM 87507
Upon hearing of our need, he responded quickly, assessed the issue of thermostat non performance and fixed it. Throughout his communication to us was clear.
Great service! Isaac amazing and professional. Thanks for fitting us in today!
Donalee - Santa Fe, NM 87501
Great Service
Doug - Santa Fe, NM 87505
Saw the problem and solved it.
Great Service
Andrea - Santa Fe, NM 87507
Isaac Martinez did a great job. He was courteous, explained the problem, and his process. He was helpful with information and did a great job. Thank you.
Management done right
Piper - Santa Fe, NM 87505
As a small business owner myself I understand that sometimes things don’t go as planned w jobs. For me, how a company handles those moments is everything and I can’t say enough about Isaac and how he resolved our issue. He was professional, understanding, calm and proficient. He helped right the issue himself. I admire this type of leadership and highly recommend James Plumbing for commercial needs. Thank you!
Excellent Prompt Service
Mindy - Santa Fe, NM 87507
James Plumbing & Heating was a real lifesaver for us on a Friday afternoon. My husband and I were engaged in numerous house projects when we noticed our boiler was out Friday morning. My husband attempted to re-light the pilot, but it wasn't staying lit. We tried several HVAC companies, all who were booked for weeks. James placed us on a waiting list, and shortly thereafter, Carlos came and replaced our thermocouple, promptly and professionally. We had never used James Plumbing & Heating before, but we certainly will in the future. Thank you so much!
Great experience with James Plumbing and Thomas Martinez
Susann - Santa Fe, NM 87508
Thank you for such prompt service. Thomas is a real asset to your company. He listened to my concerns, he fixed the problem, didn’t leave a mess, knew what he was doing, was professional and courteous all throughout. I asked him where he learned the trade and he said James plumbing helped with cost of education and provided training, which made me very pleased you invested in your employees. Thank you, I would not hesitate to use James Plumbing again, and will send my friends your way. Suzanne
Extremely committed to customer service and getting the job done!
Victoria - Santa Fe, NM 87507
Having my hot water heater break during a cold snap, and then finding out it was leaking water everywhere was a nightmare. But James and Isaac worked super hard to fix the problem and ended up installing a much quieter and simpler option!
Great explanations, honest, good service
Susaneverett - Santa Fe, NM 87505
Dominic explained everything thoroughly, answered all my questions, and considered some money-saving strategies to lower the cost. Good service and I enjoyed working with him.
Great service. Excellent communication.
Jennifervellinga - Lamy, NM 87540
The guys did a great job. From the initial communication all the way to the end of the job, Isaac, Thomas and Dominic were great. Dominic in particular was there for us the whole time and was outstanding.
Top notch service
Gisele - Santa Fe, NM 87505
Isaac and Thomas were great as always!!!
Swamp cooler and leak repair
Giselejacobs - Santa Fe, NM 87505
Five star service!!!