reviews
Local Reviews
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Fixed the problem
MJP - Santa Fe, NM
Needed water heater recirculating pump on brand new tankless . These guys said the pump was already there, just needed a part. Previous plumber wanted to sell me the entire new system. These guys were honest and got the job done. Educated me on the app on how to run my new pump. Completely satisfied with their work
Great service
Richardscheinin - Santa Fe, NM
James Plumbing does a great job - always friendly and efficient. Nice guys. Real pros. I trust them.
Great service
Lise - Santa Fe, NM
Dominic diagnosed my plumbing problem right away and fixed it within the promised time frame. He was very pleasant, knowledgeable, arrived on time, and cleaned up after. I paid with a charge card and had the invoice emailed to me. Great Service!
Great service, professional workmanship, polite workers.
Davidhoff - Santa Fe, NM
Very satisfied
Professional, Friendly Service.
Rebecca - Santa Fe, NM
Isaac was so professional and friendly. He explained and showed me everything that needed to be done. Their prices were reasonable and fair. I will use their services again and will recommend them to friends and family.
Friendly and Thorough
Gabrielle - Santa Fe, NM
I was very pleased with Dominic’s willingness to listen to my concerns and investigate the situation. He did a quick and complete repair with grace. Thank you Dominic and James’ Plumbing.
Saved us $19,000
Pam - Santa Fe, NM
So grateful Issac was able to come over on short notice to give us his assessment of a bad leak in our utility room. Another plumbing company told us we needed a new boiler (which we didn’t) and quoted $10-$22k depending on which boiler and waterheating system we went with. Issac fixed everything same day - we have hot water again and have several weak points in the system repaired for a tiny fraction of what the other company quoted. So glad I got a second opinion!
Great Service
Pat - Santa Fe, NM
I have had a leaky faucet for over a year, decided call James Plumbing this morning. Dominic and Thomas arrived at noon to fix the faucet. These young men were very knowledgeable and replaced the faucet. They found my drain pipe leaked also (I suspected that) and they replaced it too. Thank you Dominic and Thomas for a job well done.
Quick Service!
Kristy - Santa Fe, NM
Service was timely and efficient. Thomas was very knowledgeable.
Great service all around
Claire - Santa Fe, NM
Isaac and Thomas completed our job in a short amount of time and were very professional. At the completion of the job, Isaac troubleshooted an issue that could occur with our boiler. He even had the part on hand, and replaced the part, saving us another service call in the future. All in all, a great job by both Isaac and Thomas! We will definitely continue to use James Plumbing for our plumbing needs.
Very Satisfied
Darren - Santa Fe, NM
We made the switch to natural gas and decided to replace our water heater and boiler. James came out and gave me an informed opinion and a reasonable estimate. Isaac was the technician who did the work. He was also knowledgeable, friendly and reliable. They made quick work of the job and we're willing to answer any questions.
Thrilled, at last!
Diana - Santa Fe, NM
Today was my lucky day. After 10 years in Santa Fe, this was the first truly positive experience with a plumber/plumbing company! Isaac Martinez—to be more specific. I had an electrician install a light with an exhaust fan in my bathroom ceiling, but I needed a plumber to vent it through the roof. Before today, every plumber I had hired was a disappointment—from bad workmanship to poor attitude, overcharging and dishonesty, so I was dreading another nightmare. I held my breath and called the company with the best online reviews —James’ Plumbing. I left a message, expecting to never hear back, but the receptionist called me within 2 hours and scheduled me for the next day, between 12:00 and 2:00. I got a call from the plumber the next morning, saying that he’d had a cancellation and asking whether he could come sooner. He also asked about the job to be done so he could gage how long it would take. He showed up 45 minutes later, clean, polite, in Covid mask and work uniform and introduced himself as Isaac. He took a look at the bathroom, went to gather the necessary supplies and got straight to work. Isaac finished the job in about two hours. His work was neat with minimal plaster damage and the bathroom was left clean. He took me up on the roof to show me the vent—everything meticulously and professionally done. I was shocked and delighted. He handed me a detailed, printed invoice, which I paid with a check. He then emailed me a copy of the invoice. He also referred me to a plaster repairman—It’s my lucky day! I will definitely call James’ Plumbing again...and ask for Isaac Martinez!
Wonderful service calk
Jason - Santa Fe, NM
Isaac was courteous, informative, methodical, and fixed our issue!
Great service. Knowledgeable. Professional
MH AHSF - Santa Fe, NM
Isaac did a great job diagnosing and resolving issues with out radiant heat. He was knowledgeable, professional and courteous.
Great service: never overlooks details. Always available to describe problems and solutions.
James - Santa Fe, NM
Very professional. highly recommended. returns calls promptly.
5 Star Service
Jon - Santa Fe, NM
If you want a lasting plumbing job done correctly the first time, then James’ Plumbing & Heating are the people to call! Not only was my problem fixed promptly, it was affordable and everything was explained to me in depth and all of my questions were thoroughly answered. Furthermore, the person who fixed my problem (Isaac) called later on in the day to ask if everything was working properly. That type of service is rare nowadays and highly appreciated. James’ Heating & Plumbing will be my go-to for all future plumbing/heating needs. Keep up the great work!
Excellent service!
Ariel - Santa Fe, NM
Isaac came and fixed all of our issues, he was fast and did an excellent job! Reliable and friendly service, I will definitely recommend James plumbing and heating to friends and family!
I highly recommend James Plumbing.
Kathy - Santa Fe, NM
Excellent
Mary - Santa Fe, NM
Thomas showed up on time and rapidly worked to solve our blockage problem
Very happy with Isaac who came out to fix our plumbing issues.
Terri - Santa Fe, NM
This experience left us very pleased with every aspect of having Isaac with James’ Plumbing come take care of our plumbing problem.
