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How to Diagnose Well Pump Problems

It’s 6:08 am, and you’ve hit “snooze” one too many times. With a deep sigh, you stumble to the bathroom, …

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March 10, 2020

How Do I Find the Tonnage of My AC Unit

OK, real talk: As a homeowner, replacing your air conditioning unit is absolutely no fun. It can be expensive, the …

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March 10, 2020

Why the Thaw Might Not End Your Plumbing Problems

The days are getting longer, and the temperatures are slowly warming—and although winter isn’t officially over for a few weeks, …

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February 13, 2020

10 Expert Ways to Take Care of Pipes and Drains

Of all our modern conveniences, indoor plumbing might be the one we most take for granted. Although we use our …

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January 6, 2020

How to Avoid Frozen Pipes This Winter

Ten thousand dollars. That’s the average insurance claim related to “water damage and freezing,” according to the Insurance Information Institute. Each …

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December 18, 2019

How to Reset an Electric Water Heater in Two Easy Steps

Picture this. It’s a subzero Monday morning. You’ve hit the snooze button six times—and if it weren’t for your spouse …

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November 14, 2019

The Worst Things to Put Down Your Drain (based on actual experience)

OK, friends of James Plumbing and Heating, today’s post on the worst things to put down your drain is admittedly …

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October 21, 2019

How Hydro-Jetting Can Help Your Drain Problems

Most homeowners experience “ugh” moments in their kitchen or bathrooms occasionally: slow-draining tubs, gurgling sinks, mystery smells wafting from the …

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September 20, 2019

Why Water Isn’t Always Good For You

Most of us were taught that we should drink at least eight, eight-ounce glasses of water every day. That’s basically …

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August 19, 2019

Worst Plumbing Mistakes DIYers Make

How to Avoid Costly (and Dangerous) Consequences of Playing Plumber With the dawn of YouTube and Pinterest, most of us have …

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July 15, 2019

Sean McCoy

21:07 15 Oct 18

Busy plumbers, but they always get the job done on time. Very nice guys, very knowledgeable. You can tell they have been in the business for a long time.They have done a lot of work for us, and we trust them. That’s why we work with them exclusively.

Carrie Nichols

14:19 22 Oct 18

Awesome service. The plumber was friendly and helpful. They didnt charge an arm and leg either. I had another company out for the exact same service (clogged drain related to the toilets) 2 months ago and they charged me TRIPLE. I will be using this company for sure in the future.

Lee Romero

18:46 09 Oct 18

James plumbing is the most reliable plumbing company here in Santa fe. One call does it all. Always on time or earlier. Very friendly and very courteous. Highly recommend James Plumbing. Double 5 STAR.

Talia Lucero

23:12 08 Oct 18

I normally don’t put much reviews but being so impressed by James Plumbing I felt the need to do it. Being a business owner that I am I was quite satisfied with the customer service they provided as well as the knowledge they had to back that up. Knowledge is key in any business you own and they fixed the problem as needed. I’ve used some plumbers and they weren’t too sure what the problem was and I would end up spending more money in the end and it was quite frustrating. So i’d like to give a 5 star rating to James Plumbing! Good job!

Marsi Frey

15:45 15 Oct 18

We were having a problem with our heater in a cold snap and James Plumbing and Heating came to the rescue! Super friendly and reliable, he diagnosed the issue quickly and got the heater back pumping heat in no time flat!! Highly recommend

Jean Higgins

04:57 03 Nov 18

Five stars! James Plumbing is a wonderful, family-owned business that knows how to take the very best care of their customers! I recommend them for any project you need help with. James, Isaac and the whole team have incredible experience and always exceed my expectations!

John Q. Public

18:49 12 Nov 18

We called James and he came out the same day, sourced a water heater for us and installed the next business day. He and his son were both friendly and professional. In a town where it can be difficult to get things done in a timely manner, these guys really impressed us and we now have a "go to" plumbing company. Thanks guys!

Noah Starer

18:40 17 Nov 18

Quick, friendly, cleaned up after replacing a water heater on a Saturday morning. They were fast! Highly recommend.

GREGG CONGDON

03:50 08 Dec 18

When we returned to Santa Fe and looking forward to some relaxation after several weeks on the road,we arrived at our condo to discover our boiler had taken on a life of its own. It was shuddering and shakingas though about to give birth to an alien. In addition we had no heat nor hot water in December.We called our Home Insurance company and they were unable to find an HVAC Contractor in Santa Fe (which was hard to believe). James came to the rescue! The boiler was over 18 years old and previous attempts to revive it obviously hadn’t worked. Complicating matters were that the boiler was in the loft and weighed who knows how much. The operation took several days which included a floor winch to free the boiler from the loft. All through the ordeal James and crew made sure that nothing was damaged and cared for the condo as though it was his own!We can’t thank James and his crew for the help they provided and could not think of contracting anyoneelse.Gregg

george king

22:04 19 Dec 18

Fair prices, solid work, courteous people, fast scheduling - this is what you want when choosing a plumber. James and Issac got the jobs done quickly and correctly. I will call them again. Thanks guys!

Ann Palmer

23:06 20 Dec 18

Isaac and Mark installed a new heating system for us today. They arrived on time, were courteous and efficient. We have heat! I appreciate the great service and highly recommend them.

Stephanie West

19:55 24 Dec 18

Committed to their 24/7 motto, Isaac showed up to clear our restroom. It’s the day before Christmas and our guests were having to hold it. We appreciate those who are nice and affordable during the holidays.

Nel Hig

21:05 29 Dec 18

It seems hard to find a trustworthy, dependable and reasonably priced plumber in Santa Fe, but James Martinez and his company fit that bill. I had one plumbing crisis as winter began, to replace an aqua stat on my boiler, which James did within 24 hrs of me getting the part (and it didn't bother him that I purchased my own part). The second job was to repair some copper corrosion which he did cleanly and quickly. He had to come back the next day to bleed out more air from my boiler because I couldn't wait for it to sound normal again on its own. He was patient and incl his second visit as part of his first trip. He is very fair with his pricing. I've had other plumbers really take advantage of my plumbing situations. James doesn't. No plumber shows up right when they say they will, but James tries his best to do so. He likes to communicate via text. I appreciate his quick responses. I will hire James again because he cares and wants to make sure I'm "happy".

Mayah McGowan

15:58 31 Dec 18

Great experience working with them. I needed some pretty difficult work done and they got it done no problem. Very professional and friendly service, I would highly recommend them!

20:09 02 Jan 19

bgollub

19:56 03 Jan 19

I called James with a problem in my radiant heating system. At the time I called it was 55 degrees in my office. He was able to fit me in to his schedule the same day and replaced the defective circulating pump. I am very grateful for his prompt service. I would definitely recommend James to others.

Lori Hoy

14:37 16 Jan 19

These guys were great. I came home after Christmas and my heater was not working. I could not get TLC who I have a service contract with to come out for 2 days with the New Year holiday coming. I called James Plumbing and Heating and he was out in a few hours. He re-lit the pilot and cleaned some coils. The price was fair and I a warm house in a few hours instead of a few days. I would definitely recommend these guys.

Melissa Klar

18:42 22 Jan 19

These guys are the best! Honest and they get the job done! Unfortunately I have needed them for three main things and they handle everything smoothly. I wouldn’t call any other company than James Plumbing for these needs!!!

Andrew Resnick

18:43 31 Jan 19

James Plumbing had said they would come between 8-10. No show. I called and they sent someone else. They didn't know why the other person had been a no-show. The guy who came had a huge chip on his shoulder, perhaps because his plan for the day was disrupted. He was incredibly rude. When he gave his estimate and we asked for some explanation of the quote he said "take it or leave it." Then he said "You know what - I don't want to do this anyway. Find another plumber.

Kristina N

14:31 08 Feb 19

James and Isaac did excellent work, at a very reasonable price. They showed up when they said they would, called back quickly, and cleaned up after. Most important, when there was a weird problem with my appliance, James stuck with it until he fixed it. Outstanding service.

Marti M

01:46 16 Feb 19

I had a gas leak and Isaac came out within a half an hour to fix it. He was friendly and did realiable work that I trust. James’ Plumbing has done other work for my friends as well and they always provide excellent and prompt service. I definitely recommend this company if you need any plumbing work at all.

Jeremy

22:03 23 Feb 19

I recently had a leaking water heater. I called James plumbing. James and his crew were prompt, professional and efficient. They were honest and affordable. Definitely service you can trust! I will be recommending James plumbing to my friends and family.

Charlotte Schaaf

22:26 25 Feb 19

Isaac at James Plumbing and Heating fixed my kitchen/laundry drains in record time and even cleaned out a drainage problem in my bathroom sink pipe too. He was very polite and competent. I would recommend this company with no reservations. Thank you!

Ice Land

20:16 17 Mar 19

Very pleased that James Plumbing and Heating could fix 2 water heaters on a Sunday morning (!) for our patient tenants, who already endured a freak water back-up the day before. Thank you Issac! Will definitely be calling this plumber in the future.

josefina isaacson

22:04 08 Apr 19

James plumbing did an exceptional job for us and were by far the most reasonable and respectful of all the companies we contacted to give us estimates. They did not try to sell us on anything that wasn’t needed and we appreciated their honesty, integrity and reliability! Wonderful work and respectful employees.

Keith Bailey

22:56 12 Apr 19

James plumbing did a really great job. Isaac spent time and care making sure our sinks, faucets and RO drinking water system were upgraded to look and work better than we could have imagined. It is now a pleasure to look under our kitchen sink! Great job and I highly recommend!

David Brown

21:36 17 Apr 19

Isaac was on time, very efficient and helpful. He was recommended by another customer initially and I would not hesitate to further recommend his work and general friendly and helpful attitude.

Carlos caceres

22:33 19 Apr 19

This company is professional honest and reliable ! They are always on time and fair with cost and labor. Recommend for plumbing and heating big jobs or small ..

Zachary Currie

16:58 04 May 19

Isaac was a serious pro. I'm amazed by his professionalism, skill and efficiency. Never had such a good experience with home repairs. Honest and more affordable than TLC was. I'm a customer for life.

Ron Lucero

14:56 05 May 19

Outstanding service. 1. Timely: Arrived per agreed upon day and time.2. Efficient: Completed evaluation of problem and made necessary repairs quickly. 3. Reasonable price for work performed - Only charge you for parts and labor needed to complete work. No extra sales pitch for other work that other contractors do when they want more money.4. Professional - Can be trusted to be in your home.I will call them to do any plumbing, heating and cooling work I may need done in the future.

Gloria Sedillo

00:07 10 May 19

Excellent customer service, staff is very knowledgeable and friendly while still being professional and efficient. Prices are by far the best in town. Jame's plumbing comes highly recommended for their integrity, honesty, dependability, and most importantly their stellar work.

Donna Martinez

18:53 17 May 19

Isaac & Ray got here in the time slot they said they would & resolved my issue quickly & efficiently. I'll call James Plumbing for future plumbing issues. Thank you!

Andreas Daddio

15:21 02 Jun 19

We have utilized James Plumbing as one of our go-to companies for our property management business for many years. They have always been professional, timely and courteous to our tenants and owners. They are also very organized and responsive in their customer service and administrative tasks. I highly recommend them.

Kelsey Neal

21:29 08 Jun 19

We've used James Plumbing twice now to service our home. First off, each time they've had someone out to service the home within a day of us making the call. They are always friendly, efficient and willing to go the extra mile to make sure that things are in working order. They've always taken the time to break down the explanation of why things are not working as they should and each time they've given pointers on how take care of things around the house to help them last longer. They're far more personable than the bigger named companies we've used and I'm happy to have them to call upon.

Charles Booth

21:41 08 Jun 19

James Plumbing took our call late on a Friday; we were looking to get some work done before a hot weekend arrived and they managed to get us an appointment for Saturday morning, which was already above our expectation. There were no surprises in the bill, they were friendly and polite, and when a few issues we didn't know about were identified, the technician made a point to show us evidence and explain to it what its function was and what not repairing it would mean. It would be an easy decision to hire this company again.

Donna Shelley

05:44 22 Jun 19

James Plumbing is truly excellent. Isaac and his partner Cameron were both so courteous and polite. Made sure all my questions were answered. Replaced a water heater that had been set up very dangerously, took care of my swamp cooler set up and showed up when they said they would. Office staff very helpful as well. Also, they left my house clean and tidy after finishing their work. Knowledgeable and worked diligently.

Susan Hamlett

18:10 20 Jul 19

Isaac provided prompt, friendly service on Saturday! He had my sink unplugged in less than an hour. I highly recommend James’ Plumbing Service.

Dejuan Springer

00:33 24 Jul 19

What a wonderful company! Issac was extremely accommodating and thoroughly knowledgeable about the plumbing needs for my home! This highly affordable company will provide service not only to satisfy your request but provide assessments for ongoing problems free of charge! I thoroughly enjoy that they don’t mind traveling to Albuquerque.

Cynthia Hartling

22:59 26 Jul 19

James of James Plumbing and Heating rescued us from our previous two plumbers. His professionalism, knowledge and patience to solve and fix the most complicated matters was refreshing. We highly recommend his expertise to anyone who is in need of a reliable and resourceful plumber. Thank you!

James Scheihing

17:18 06 Aug 19

James did an outstanding job. He arrived at the scheduled time. He is a true professional, very knowledgeable and very efficient. James took the time to explain what was required for the job and then promptly proceeded to complete it. If 5-stars is your highest rating, James deserves a 10-star in Quality, Price, and Convenience

Sienna Latham

19:11 19 Aug 19

Super responsive, thorough, and friendly. We had a leaky bathtub tap and the problem was resolved pretty quickly even though our fixtures were original to the house and difficult to work with. We will definitely call James again when we remodel our bathroom, and for dealing with any future plumbing issues.

Gwen Wells

21:00 07 Sep 19

James and his team are consummate professionals. At one important point in our project, under time pressure, James and Isaac worked together with such incredible focus and efficiency that it was like watching a team of elite surgeons. Impeccable attention and customer service. These guys are amazing, and I enthusiastically recommend them.

Jon S Weaver

18:03 07 Oct 19

Isaac from James Plumbing did a terrific job! His inspection of my old radiant heating boiler included carbon monoxide testing, checking seals and gas flow, zones and more. I'll certainly call again.

Katie Douthit

00:35 11 Oct 19

James is very prompt fast and efficient. He replaced the blower motor on my furnace in one hour including going to the store to get the part. And all at a fair price

Judith Beatty

16:01 11 Oct 19

I thought one of my radiant heat zones had gone out and I called a half dozen plumbers to try to get someone right away. Like all of them, James was booked solid but he was kind enough to swing by my house to check. He spent about 15 minutes with me and said my radiant heat was working fine -- it was the thermostat that was the problem. There was no charge for his visit. He was courteous and thoughtful. I recommend him highly!

Dennis Carril

00:45 25 Oct 19

Excellent service and professional technician. Paul was timely, explained everything and got the job done quick and got the in-floor heat pump up an running. I would recommend them highly.

16:03 11 Oct 19

Shezad Malik

15:17 30 Oct 19

Great experience with James plumbing. James came at the appointed time, trouble shooting the radiant heat problem and fixing it with a minimal of fuss. Our previous plumber who installed the boiler and new valve had been MIA and not responsive to calls/emails etc. Would highly recommend!

judy brooks

17:08 04 Nov 19

James Plumbing is AWESOME!!! Issac and James both are sensational!!! Our heater wasn’t working and it was suppose to be 19 degrees at night in a couple of days. I called over 12 companies and no one seemed to care. James was extremely busy but squeezed us in at the last part of the day. He went above and beyond the call of duty. He sincerely cared when no other company did. He knew immediately what was wrong and fixed it. He was reasonably priced, efficient and courteous. While he was here I asked about an annual check up for our water heater and he scheduled it for us. Issac, Jame’s son, came back in a week to service the hot water heater. He was absolutely fantastic , professional, courteous and efficient. He explained everything to us in a way that made sense. We have shared James Plumbing information with our neighbors and the exceptional service we received. We not use any other company for our plumbing , heating and air. Thank you James and Issac for giving us the peace of mind that we haven’t had since moving here four years ago. You guys are the BEST!!!

Suzanne H-N

15:28 08 Nov 19

Quick response time! Amazing thorough completion of project, I am so happy with Isaac’s service and answering if my questions. Please utilize his services, you will not be disappointed. Jumping with joy!!! Suzanne

17:34 08 Nov 19

Quick response time! Amazing thorough completion of plumbing project. I am so happy with Isaac’s service and answering of my questions. Please utilize his services, you will not be disappointed. Jumping with joy!!! Suzanne

Greg Chavez

01:00 15 Nov 19

As I live out of town and needed assistance addressing problems with the toilets in our father's Santa Fe Home, my brother and I selected James Plumbing based on the many positive reviews posted on Google reviews. We were not disappointed and were quite pleased with the outstanding service James Plumbing provided us. Our technician, Cameron, had an exceptionally positive attitude, kept us informed throughout the job, and effectively addressed all the issues he encountered during this job. This was no small task for a 60+ year old home where he had to find replacement toilets to fit plumbing specs from back in the day as well as aged plumbing. We would definitely recommend this company. We also thought the cost of the job was quite fair in light of the work performed.

Christie Green

22:18 20 Nov 19

James was responsive in returning my call, and persisted in finding a mutually agreeable time to work on my boiler. He didn't charge me for the first visit because he didn't need to do what I thought was required. He went beyond my original request and tested the boiler and water heater for carbon monoxide output and realized the levels were unsafe. He vowed to return to service everything to ensure my and my daughter's safety in the house. I have a busy schedule and am often unavailable to meet. James kept in touch consistently over multiple weeks and returned as promised to perform the repairs. He and his son also took care of a leaky bath tub faucet on-the-spot, without having to schedule for a future date. James and Isaac are polite, conscientious, capable and respectful. I highly recommend them.

Alita VanVliet

23:51 22 Nov 19

I had a sewer line back up at a new property I purchased and I was very pleased with the professional work done by Isaac Martinez of James Plumbing. He was able to clean out the pipe and determine the cause of the back up and was able to locate the portion of pipe that needs replacement to prevent further issues. He was not only very informative and explained the situation clearly, he also gave me a significant break on the charges. I will definitely use their services again.

Jessie Groothuis

17:18 28 Nov 19

James came out on a holiday to solve our plumbing issue. This is the first time we had worked with his company He is a very nice man and a great cup. He also took the time to look at some other plumbing issues even though it was a holiday. We would happily use his company again

Patrick Samora

05:01 07 Dec 19

Isaac was very nice, friendly, responsive, approachable, and professional. He took the time to explain our system and what needed to be done. He was able to fix our water heater and boiler the same day that we learned that they needed to be serviced. Their service charge was fair and much better than the quote we received from another company. We will be using them in the future.

Sam Mon

03:53 14 Dec 19

I found the whole process, from initial scheduling through getting my tankless water heater drained and cleaned, handled easily and professionally. Isaac worked with my schedule and carries great communication skills. He was extremely thorough with his work and questioned maintenance and follow ups I do regularly in order to give me the best advice possible. He also did a carbon monoxide inspections; which I greatly appreciated. Thank you and I will definitely use James Plumbing and Heating for my future needs.

Edward Chavez

21:00 24 Dec 19

This is a new review: Our main connection to the city sewer had a problem. Carlos from James Plumbing diagnosed the problem and showed me camera images as he found the sections of the pipe with problems. Carlos then coordinated the crews and permits to later complete this major job of replacing our main connection to the city sewer. This was a big project, Carlos kept us informed at each key step and the result was a very good job! Once again I highly recommend James Plumbing.----------------------------------------------------------------------------------------------------------Just before closing time (5pm) our sewer line backed up. My call to the front office was very friendly and courteous. A call for availability was sent to the techs and Isaac Martinez responded to the office within five minutes. He arrived promptly and had the sewer lines opened back up by several minutes after 6pm. Great service! I would highly recommend James Plumbing!

01:16 09 Jan 20

FRANK SCHNEIDER

02:06 01 Feb 20

James Plumbing and Heating was the company that did both the rough and finish plumbing on my home as a new build a bit more than two years ago. They did a superlative job, both in quality and professionalism. I recently had them return to address an issue with my radiant (in-floor) heating system. They were extremely responsive, timely, and, once again, very knowledgeable in addressing the issue. I recommend them without reservation and will continue to employ their services.

02:08 01 Feb 20

Wayne Grant

17:45 03 Mar 20

Called James Plumbing andHeating late yesterday afternoon. They called right back and I booked an appointment for 2 plumbing problems I had. The appointment was for this morning and Mr. James was right on time. He knew EXACTLY what to do. He had to run out for parts which took less than 20 minutes. Great, fair price. Excellent service. Great company to work with.

Caitlin Brodsky

19:10 18 Mar 20

James is great. He responds quick and gets the job done following all necessary city and state codes. He makes sure to use quality products that are built to last. I will recommend him to all my friends and family. Quality but fair pricing.

Call us today!

Blogs

How to Diagnose Well Pump Problems

How Do I Find the Tonnage of My AC Unit

Why the Thaw Might Not End Your Plumbing Problems

10 Expert Ways to Take Care of Pipes and Drains

How to Avoid Frozen Pipes This Winter

How to Reset an Electric Water Heater in Two Easy Steps

The Worst Things to Put Down Your Drain (based on actual experience)

How Hydro-Jetting Can Help Your Drain Problems

Why Water Isn’t Always Good For You

Worst Plumbing Mistakes DIYers Make

Have a plumbing or HVAC issue?
Call us now! (505) 473-7148

About Us

get in touch

Blogs

Have a plumbing or HVAC issue? Call us now! (505) 473-7148

About Us

get in touch

Have a plumbing or HVAC issue?
Call us now! (505) 473-7148